Member Relations Representative (Part-Time)

The American Museum of Natural History is one of the world’s preeminent scientific and cultural institutions, and has as its mission to discover, interpret and disseminate information about human cultures, the natural world and the universe through a wide-ranging program of scientific research, education and exhibition.
The Membership department works to provide vital, renewable and unrestricted contributions that support the Museum’s exhibitions, research and educational programming.
The Membership department is seeking a part-time Member Relations Representative to provide customer service to Museum members, donors and potential members in-person and via phone, email and/or fax correspondences. The Member Relations Representative maintains a strong knowledge of the Museum’s collections, exhibitions, policies and membership offerings. They fulfill ticketing requests and explain member benefits, while maintaining and updating accurate membership records via data entry, including membership status. They assist in welcoming members onsite, work in the member lounge, perform general office duties and assist with member events as assigned.
Job duties include, but are not limited to:

The expected salary range for the Member Relations Representative is $20.00/hour – $21.00/hour. This position is overtime-eligible.
Pay will be determined based on several factors. The hiring range for the position at commencement is based on the type of work and the scope of responsibilities. The salary and placement offered is based on a number of individualized factors, including, but not limited to, skills, knowledge, training, education, credentials, areas of specialization and depth and scope of experience.

The American Museum of Natural History is an Equal Opportunity/Affirmative Action Employer. The Museum does not discriminate with respect to employment, or admission or access to Museum facilities, programs or activities on the basis of race, creed, color, religion, age, disability, marital status, partnership status, gender (including sexual harassment), sex, sexual orientation, gender identity, gender expression, genetic information, pregnancy and lactation accommodations, alienage or citizenship status, current or former participation in the uniformed services, status as a veteran, caregiver, pre-employment marijuana testing, sexual and reproductive health decisions, salary history, national or ethnic origin, height, weight, or on account of any other basis prohibited by applicable City, State, or Federal law. Additional protections are afforded in employment based on arrest or conviction record, status as a victim of domestic violence, stalking and sex offenses, unemployment status, and credit history, in each case to the extent provided by law.