Merchandising Admin Assistant | Cult Beauty

THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients’ brands globally. 

We’re powered by a global team of over 7,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it’s this DNA that has supported our incredible growth.

We’re always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey. So, if you’re ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you. 

The Merchandising Function

The Merchandising team is responsible for the end to end management of stock within the business from planning and managing intake into the business and maximizing the stock profile to drive sales and profit. Working in collaboration with buying, trading and commercial marketing to drive product opportunities, build brand relationships and meet business targets.

The Role

The Merchandising Assistant will support the team with key administrative tasks as well as purchase order raising and managing the delivery schedule which includes chasing and tracking of orders to ensure goods are delivered in the agreed lead time. Working with household beauty names such as Charlotte Tilbury, Le Labo and exclusive brands to Cult like Glow Recipe and Saie.

Who is Cult Beauty?

Well, we’re a beauty-obsessed team who share a common goal — to become the most trusted beauty retailer in the world! We’re all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That’s why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you’ll be encouraged to share ideas and empowered to aim for the skies. We’re a team so if we fail, we fail together and try again. Cult Beauty has become the successful world leader it is because of our people. We’re a close-knit family that recognises that our collective and community are much more valuable than the sum of their parts. We’re not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what ‘beauty’ is and use our platform to challenge the status quo — both in our industry and society. 

What you will be doing:

• End to end Purchase Order management with long term focus on reaching optimum on site stock availability; ensuring accurate input of orders, sending PO’s to suppliers & ensuring all orders are on track to meet critial dates.
• Daily supplier communication regarding orders placed and upcoming deliveries.
• Maintaining and updating the delivery schedule daily with current progress of POs, flagging any opportunities or concerns of key launches and sales impact to line manager.
• Responsible for running the DS & uses it to identify any issues in achieving intake targets & working collaboratively with AM with availability at the forefront of decision making.
• Accountable for launching product live on site – ensuring all pricing, product information and imagery is in place.
• Overseeing and responsible for both general maintenance Price Changes and markdown moments in line with Trade calender – ensuring accuracy and in line with agreed brand margins across multiple curriences.
• Reviewing and resolving inbound issues with Supply and Warehouse teams; liaising with suppliers and buyers to resolve queries, communicating any shortages/ overages for key bestselling lines.
• Supporting the AM and Merchandiser with excel reporting, analysis, data entry and general administrative duties.
• Building collaborative working relationships with buying counterpart working towards department strategy.
• Completing general administrative tasks such as discontinuation of products on site, cancelling outstanding orders, PO discrepancies, shipping sestrictions maintenance, merch status.

Role Requirements:

• An excellent communicator both internally and externally.
• Organised, self motivated and a key team player.
• Time keeping to ensure deadlines are met.
• Attention to detail.
• Uses initiative to solve problems.
• Flexible in order to meet the needs of a fast paced trading environment.
• Experience using Microsoft packages, especially Excel.
• Previous work experience in a highly details administration role.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven’t heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. 

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. 

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