Merchandising Admin Assistant | LOOKFANTASTIC

About THG 

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. 

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. 

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. 

With us, you’ll go further, faster. What are you waiting for? 

Life at THG Beauty

We’re home to market-leading retailers like LOOKFANTASTIC, Dermstore & Cult Beauty – all of which are loved and trusted by millions of customers worldwide – and own a portfolio of premium brands including Biossance, Perricone MD, ESPA, Ameliorate and Christophe Robin. We partner with a network of more than 19,000 influencers to ensure brands can reach their audience anywhere in the world. It’s an incredibly exciting time to be joining the team. 

Why be a Merchandising Admin Assistant at LOOKFANTASTIC?

The Merchandising and Supply Chain team are responsible for the processes and materials behind the manufacture and distribution of the goods that THG creates and sells. The work the team does is critical in ensuring the business is competitive in the market.

The Merchandising Admin Assistant will support the team with key administrative tasks as well as purchase order raising and managing the delivery schedule which includes chasing and tracking of orders to ensure goods are delivered in the agreed lead time. 

What will I be doing as a Merchandising Admin Assistant?

• End to end Purchase Order management with long term focus on reaching optimum on site stock availability; ensuring that all orders are on track for on time delivery through maintenance of the team delivery schedule.
• Escalate and highlight critical path opportunities or concerns to line manager.
• Daily supplier communication regarding orders placed and upcoming deliveries. Updating the system with order feedback and amendments.
• Reviewing and resolving inbound issues with Supply and Warehouse teams; liaising with suppliers and buyers to resolve queries.
• Attending brand meetings when required and build strong influential relationships.
• Building collaborative working relationships with buying counterpart working towards department strategy.
• Supporting the Merchandiser and Head of Merchandising with excel reporting and preparation, analysis, data entry and general administrative duties.
• Heavy system usage across various platforms; ranging from PO raising, completing amendments and report distribution.

Role Requirements

• Organised & self-motivated, works well on their own initiative yet is also seen as a key team player.
• An interest and passion for Beauty.
• Strong analytical skills and attention to detail.
• Good administrative skills.
• Quickly identifies issues, focusing on solutions.
• Influences and communicates confidently. Ability to build strong relationships.
• Highly flexible to adapt to the needs of a fast-paced environment.
• Confident with Microsoft packages, specifically Excel.

What’s in it for me?

Career Development 

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave 

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support 

• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks 

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven’t heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

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