Merchant Services Sales Leader – Executive Director – Core, Commercial Bank

Base Pay/Salary Boston,MA $190,000.00-$275,000.00

Job Description

Join our team and play a key role in expanding our Commercial Banking Merchant Services Sales team within the Core sector. If you are passionate about helping entities succeed and thrive in a fast-paced environment, we would love to hear from you. As a Business Development Manager in Merchant Services, you will be responsible for driving growth and expansion of our merchant services offerings by identifying new business opportunities within government entities, building strong relationships, and delivering tailored solutions that meet their unique merchant service needs.

Job Responsibilities:

• Lead sales team to establish end-to-end sales and prospect opportunity pursuit planning strategies for new business sales.
• Drive pro-active and effective collaboration between Merchant Services and the Core sector teams.
• Execute and lead strong performance management discipline.
• Leverage expert cross-functional business knowledge, financial acumen, strong internal relationships, and exceptional leadership skills to make significant and impactful decisions
• Represent the “voice of the client” to Merchant Services product and manage revenue vulnerability and client loss through a deep understanding of the client’s needs and identification of product and service delivery gaps
• Have demonstrated understanding of the business including financial performance benchmarks, key challenges and opportunities in the competitive landscape
• Apply financial and market analysis to support proposals for new business and renewals
• Be a Strategic thinker who supports the goals and direction of Merchant Services, Commercial Banking and the firm
• Demonstrate best in class communication skills, including influencing, negotiation and collaboration
• Lead by example, by applying a consultative selling approach to cultivate references and develop appropriate product solution recommendations as a player and coach to the team.

Required qualifications, skills and capabilities:

• Possess 10+ years of relevant experience in sales, client management, or relationship management
• Demonstrate management experience of a sales and/or relationship management team
• Exhibit proven leadership, management, execution, coaching, and influencing skills, particularly at the C-Level
• Develop and build collaborative partnerships across lines of business (X-LOB) with key stakeholders to achieve firm-wide objectives
• Achieve proven success in active leadership and direct management of a geographically dispersed sales team
• Demonstrate experience in cross-selling products and a track record of meeting or exceeding product penetration goals
• Establish and maintain excellent relationships with clients
• Utilize data and information to drive business results, make compelling recommendations, and inform effective decision-making
• Apply financial and market analysis experience to support proposals for new business and renewals
• Maintain a strong executive presence and experience speaking in public forums.
• Possess strong knowledge and understanding of the Merchant Services business model, products, and services, with an emphasis on the US market and competitive landscape
• Up to 50% Travel Required

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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