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Putting people first, every day
BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.
Your Opportunity
BDO Digital is looking for a full-time permanent Dynamics CRM / D365 CE Consultant or Senior Consultant to join our Solution Operations team, with the ability to work from anywhere in Canada.
As part of our fast-paced and growing Solution Operations Practice, you would be engaged as a Dynamics CRM/D365 Consultant. The primary focus of this role is to engage with our customers across their various needs spanning from user assistance & training to enhancements in their solution as their business continues to evolve. The role allows for a candidate to develop various aspects of their skill sets including analytical thinking & problem solving, customer engagement & service and innovative thinking to drive continuous improvements.
As part of this role, you will engage with customers to understand their challenges or new requirements and in-take those needs from a business perspective all the way to delivering them to the live environment. The ability to understand & ramp-up on a solution, passion to learn & expand your product footprint and to prioritize would be keys to success in this role. Where applicable, the candidate may also be engaged in delivery projects therefore also providing valuable project-based experience for that candidate.
Key Accountabilities and Responsibilities:
How do we define success for your role?
Your experience and education
Required
Beneficial
General
Why BDO?
Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.
Our firm is committed to providing an environment where you can be successful in the following ways:
Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.
Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.
Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.
Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.
Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.
Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.
Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.
To explore other opportunities at BDO, check out our careers page.
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