Mobility Consultancy Sales Support with Portuguese

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Great news! Conduent is developing a brand-new Customer Engagement Centre to support a world-famous automotive brand specializing in EV Mobility. We are looking for people passionate about providing support for product and service queries as well as customer engagement. If you are seeking an opportunity to grow into a career and join a company that values your experience and commitment, we are offering you your chance.

What you’ll be doing 

• Engage with customers and prospects to promote products and identify purchase opportunities,
• You will become an advocate for the organization, providing best in class customer experience, enhancing the brand in every interaction,
• Contact customers via phone, email, webforms to have enquire about products or services,
• Support sales agents and dealers throughout the whole sales funnel process,
• Inform clients and prospects about loyalty programs and new sales campaigns.

What you need to have

• Willingness to interact with clients, provide them with excellent customer experience resulting in a long-term business relationship,
• C2/C1 level of the Portuguese language and B2 English is a requirement – the assessment of the Portuguese language is conducted by an external vendor,
• For the training you will need to be available up to 4 weeks; from Monday to Friday between 9.00 AM and 5.15 PM,
• After training period working hours are flexible: based on shifts between 10.00 AM and 10.00 PM, from Monday to Sunday,
• Customer orientation and at least 1 year of work experience in sales.

Our great total package offer

• A full-time contract,
• We pay an attractive salary and provide a bonus scheme,
• On top of that we offer: life insurance, private medical healthcare, foreign language classes, personal sports card, flexible benefit platform, referral program that will allow you to earn extra bonus,
• A remote work model (on-site attendance – approximately 2 days/month),
• From your first day you’ll have access to development programs and world-class training opportunities for your personal requirement to develop yourself.

And did you know this about Conduent?

• This year we were certified as a Most Loved Workplace®. The certification cites respect, collaboration, and a positive vision of the future (to name a few) as key drivers of the culture at Conduent.
• Our employees choose to build their careers at Conduent:
• More than 25% of our associates have been with us for 5 years or more.
• Through our management development programs about 70% of our Team Leader positions have been filled from our own associate talent pool.
• Surveys show that 75% of our associates agree with this; ‘I belong at Conduent’.

Join Conduent! We’ll welcome you into our team. Apply now!

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

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