Mopar Collision Insurance Program Manager – Auburn Hills, MI

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The role of the Mopar Collision Insurance Program Manager is pivotal in driving the increased use of Original Equipment (OE) parts across insurance carriers, multi-shop operations (MSOs), and collision center groups. This position entails negotiating, managing, and implementing tailored commercial programs to boost OE parts market share over aftermarket alternatives.

• Insurance Carrier Program Management:The manager is responsible for creating and negotiating programs with up to 20 different insurance carriers. Each carrier has unique insurance estimation platforms, parts procurement rules, and state-level mandates, requiring tailored offers including pricing, rebates, and bonus structures. The objective is to increase OE part utilization at the insurance estimate stage. This involves managing specific NDAs, contracts, and indemnification stipulations, conducting monthly or quarterly reviews to track usage improvements, and securing business case approvals from finance and commercial committees. This role also demands close collaboration with third-party shop ordering platforms such as CCC and OEC, involving regular interfacing and in-person meetings to maintain alignment.
• MSO and Collision Center Collaboration:Like carrier programs, this involves creating and negotiating programs with independently owned shops and MSOs to increase OE parts usage, often through rebates and incentives, alongside contractual agreements and periodic reviews.
• North American Market Integration and Financial Management:The role supports integration of US, Canadian, and Mexican market activities into a regional model, aligning strategies, financial models, and data methodologies while managing revenue targets, profitability, and regular communication with third-party wholesale partners.

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Basic Qualifications:

• Bachelor’s degree required in Engineering, Business Administration, Supply Chain Management or other related fields
• A minimum of 10 years of experience in the Automotive Insurance industry. Preferred collision shop and/or multi-shop operations (MSO) experience.
• Strong communication, analytical, and project management skills are essential for coordinating across legal, executive committees, and marketing departments.