Mortgage Loan Officer – Residential Lending – Chardon, OH

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This position is hybrid. The employee is split between remote and office work on a formalized schedule. Consideration for location will be our Chardon, OH.

Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Knowledge of FNMA, FHLMC, FHA, and VA preferred and experience with related AUS a plus.

Mortgage loan origination lending background is required.

Summary

Originate various types of mortgage loans. Generate bank fee income by originating secondary market loans and build or replace portfolio as directed by senior management.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Be the content expert on all the programs and products offered by WesBanco, as well as the overall mortgage industry.

Listen to the needs of customers and align them with the appropriate product and program to meet their mortgage needs.

Pre-Qualify purchase customers as requested.

Complete loan applications, inputting complete and accurate information in the Origination System currently utilized by WesBanco Bank.

Obtain ALL necessary documentation specific to the product, program and specific needs of the client.

Review customer provided documentation to insure it meets all industry standards, review customer credit and analyze overall information to ensure that any unanswered questions are documented and provided.

Disclose and provide the client with all required documentation within 3 days of Application.

Deliver a complete application electronically to my processing partner within 3 days of application, followed by the customer provided documentation within 5 days of application.

Review realistic expectations and timeline with the customer during the initial application process.

Conduct weekly pipeline calls with your processor and/or team to ensure all information is shared, and all needs are identified with “what is needed”, “who is responsible to satisfy need” and “when will it be completed.”

Promote WesBanco mortgage within the real estate community by attending realtor functions, community events and educational opportunities within the industry.

Work assigned branches to insure you are known as their mortgage expert, conduct monthly quick start meetings and do a minimum of 4 “Mortgage Days” in the branch to promote your services to the branch customers.

Communicate effective updates with customers throughout the mortgage process to insure they have no surprises.

Maintain and update CORE Sales stage information to ensure the referral source can see the progress of the referral.

Promote and cross-sell all bank products and services.

Adhere to the terms of your Service Level Agreement (SLA)

Must meet the minimum required milestones as assigned.

Must provide exceptional, professional service to mortgage customers, underwriters, processors and closers.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance, vision, peripheral vision and ability to adjust focus.

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