Mosaic at Home Coordinator – Urbandale, IA

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<div class="isg-job-description“>Empowering Lives: Mosaic at Home Coordinator
Do you have a passion for empowering individuals with intellectual and developmental disabilities to live fulfilling lives? Are you a skilled communicator and problem-solver who thrives in a collaborative environment? If so, the Mosaic at Home Coordinator role at Mosaic makes a real difference in the lives of the people we serve.
At Mosaic, we relentlessly pursue opportunities that empower people to live a meaningful life in a caring community. As a Mosaic at Home Coordinator, you will play a vital role in ensuring individuals receive personalized support and have a voice in their own lives.
What You’ll Do:
* Build Meaningful Connections: Develop and maintain strong relationships with individuals receiving support, their families/guardians, home providers, direct care workers, and other stakeholders, providing exceptional customer service every step of the way.
* Empower Communication: Help individuals express their goals, dreams, and needs, ensuring their voices are heard and their preferences are respected.
* Facilitate Successful Matches: Monitor the relationships between individuals and their home providers or direct care workers, ensuring a positive and supportive match.
* Develop Personalized Support Plans: Collaborate with the service planning team to create Individual Support Plans that reflect each person’s unique wishes and needs, while adhering to policy and regulatory requirements.
* Oversee Contracted Services: Oversee service delivery and contractual compliance and complete visits with the individual and home provider in the home environment or service environment.
* Provide On-Call Support: Be available to provide assistance to Mosaic at Home Providers and Direct Care Workers as needed, ensuring consistent support and problem resolution.
SCHEDULE: Days (typically Monday through Friday from 8am-5pm which can include working evenings/weekends to meet needs), Salaried, Oncall responsibilities for providers/persons served on caseload which can include working evenings/weekends to meet needs, Hybrid position, Travel up to 2 hours outside of Des Moines metro – agency vehicle available.
Commitment to Inclusion, Diversity, Equity and Belonging:
At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it’s the way we work. It’s good for the workforce, it’s good for Mosaic, and it’s the right thing to do.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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