National Consultant to Strengthen Capacity of Social Service Workforce on Case Management Systems (remote with travel)

Contract Duration – 11 months

Working arrangement: Office based with travel

 

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

                                                         TERMS OF REFERENCE

The purpose of this consultancy is to provide technical assistance to the social service workforce under the Ministry of Social Solidarity and Inclusion (MSSI) to strengthen their capacity to manage and coordinate high-quality, effective, and climate-informed child protection case management systems.

The consultant will work under the supervision of the Chief of Child Protection and in close coordination with UNICEF and MSSI to strengthen case management systems, improve service quality, and support system integration.

Key Responsibilities:

• Desk Analysis and Key informant interviews

• Capacity Gap assessment

• Capacity Building Implementation

• Pilot Implementation Support

• Climate Sensitive Case Management and Analysis

• Child Protection Network

• Knowledge Management

If you would like to know more about this consultancy, please review the complete Terms of Reference here:  SSW Consultant.pdf

Minimum requirements:

• Education:
  • Bachelor’s in Social Work, Sociology, Psychology, Human Rights, International Development, Law, or related social science field
  • Master’s degree and specialized training in child protection/case management are an asset
• Work Experience:
  • Minimum 5 years of experience in social work, child protection, or related areas
  • Proven experience in social service workforce capacity building
  • Experience in case management systems and programme implementation
• Knowledge/Expertise/Skills:
  • Strong technical knowledge in child protection and case management
  • Experience with data management and analysis
  • Ability to conduct training, mentoring, and supervision
  • Strong coordination and stakeholder engagement skills
  • Ability to work independently and manage multiple priorities
• Language Requirements: Fluency in English
• Desirables:
  • Experience working with government institutions
  • Experience with UNICEF or UN system
  • Knowledge of digital case management systems (e.g., Primero)

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

[Remove the following paragraph if not a child safeguarding elevated risk role] This position has been assessed as an elevated risk role for Child Safeguarding purposes as it is either a role with direct contact with children, a role that works directly with identifiable children’s data, a safeguarding response role, or an assessed risk role. Additional vetting and assessment for elevated risk roles in child safeguarding (potentially including additional criminal background checks) apply.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility jobs-near-me.org UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

 

Qualified candidates are invited to submit the following documents via the online recruitment portal, TMS (Talent Management System):

• An up-to-date TMS profile and curriculum vitae (CV)
• Cover letter
• A separate financial proposal Financial proposal for SSW Consultant.docx

Remarks:  

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Additional information about working for UNICEF can be found here.