National Installation Manager

At KI, we believe knowing our customers helps us serve them better. We listen. We observe. We understand that each customer has unique needs. So, we pride ourselves on helping our customers make smart furniture decisions by offering expert advice, design options and personalized solutions.Since 1941, we’ve positioned KI as the furniture company that best understands the furniture industry and is committed to providing customers with the smart solutions. By targeting specific markets with solutions for business furniture, university furniture, educational furniture, healthcare furniture and government furniture, we can quickly respond to our customers’ unique needs – including the choice to procure furniture according to what fits their ordering and fulfillment process. That’s why we say we offer far more than furniture. We’re Furnishing Knowledge.

KI is looking for a National Installation Manager to join our Installation team! The primary responsibility of this position is to lead the KI Installation team and to plan, direct and control all installation processes for KI Services. Responsibilities include managing, coordinating, and reporting the status of all installation projects, developing, and managing the product training program, overseeing the vendor evaluation program, and maintaining installation excellence through value-added business processes from initial quote to project completion.

Responsibilities

• Develop, maintain, upgrade, and manage an overall installation system that fosters customer services and adequately protects the company against litigation due to the improper installation of KI products.
• Direct and monitor allocation of staff and resources within the KI Services department.
• Operate KI Division installation as an efficient value-added business process for the corporation as a whole from the initial quotation to project completion and payment.
• Develop and manage the product training program for direct installation employees and subcontracted employees.
• Train and monitor installation project managers, installation technicians and subcontractors.
• Integrate information technology to maximize efficiency and overall effectiveness of the team.
• RFP/Contract/Bid review related to installation services.
• Develop and maintain pricing matrix based on market analysis to ensure we provide the most effective solution to our customers.

What you Need to Succeed

• Bachelor’s Degree in Business, Project Management, or related field is preferred.
• Minimum of 7 years of project management or installation coordination experience in contract and institutional furniture industry.
• Minimum of 5 years of management experience.
• Proficiency in Microsoft Office and Gantt Charts as well as BPCS and Salesforce is preferred.

What KI Offers You

• Participation in our Employee Stock Ownership Plan (ESOP): As an employee, you will have stock ownership in the company.
• Competitive Health, Dental, & Vision Insurance: Comprehensive coverage for your well-being.
• A 401(k) Plan with Company Match: A retirement savings plan with employer contributions.
• Paid Vacation, Sick Days, & Holidays: Time off to recharge and spend with loved ones.
• Wellness Resources: Access to an on-site fitness center, fitness reimbursement program, and on-site nurse.
• Onsite Cafe: Enjoy a full breakfast and lunch menu right at work.
• Employee Product Discounts: Special pricing on company products.
• Educational Reimbursement Program: Support for degree programs and certifications.
• Full Benefits Package: Includes life insurance, short-term disability, long-term disability, and an Employee Assistance Program (EAP).

KI is an Equal Opportunity Employer.