Navy Command – Information Support Assistant

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Faslane, HMNB Clyde

About the job

Job summary

His Majesty’s Naval Base Clyde (HMNB Clyde) is home to the United Kingdom’s Strategic Nuclear Deterrent, Astute Class Attack Submarines, Mine Hunting and Diving Threat Exploitation Groups and 43 Cdo Royal Marines. It is an operational support and maintenance base, within Navy Command and comprises both Faslane and Coulport sites. HMNB Clyde’s main purpose is to provide engineering and logistical support to the Royal Navy in maintaining Continuous at Sea Deterrent (CASD). This is achieved by ensuring at least one Vanguard Class submarine is on patrol at sea every day of the year.

RNAD Coulport is responsible for the storage, processing, maintenance and issue of the Trident Weapon System and the ammunitioning of all submarine-embarked tactical weapons.

HMNB Clyde is the single operational home of the Submarine Service and will become the United Kingdom’s Submarine Centre of Excellence. This single integrated operating base is to ensure that the Royal Navy can deliver its operational commitments across all Defence Lines of Development from Scotland on an enduring basis. This transition will provide excellent opportunities for commencing and developing exciting and challenging careers within the Civil Service across a broad range of functions and numerous skillsets in direct support of output delivery.

This position is advertised at 37 hours per week

Job description

The Information Support Assistant (ISA) is part of the Naval Base Commander Clyde (NBC(C)) iHub under the Deputy Head Business. As the successful candidate you will be part of a 6-person team delivering Knowledge Information Management (KIM) services to HMNB Clyde.

The purpose of the Business department is to provide an overarching governance function across HMNB Clyde and a broad range of business functions and specialist professional help to support the respective output areas.

As an ISA for HMNB Clyde you will be responsible for providing Information Management (IM) to the NBC organisation. The actual roles covered are Authorised Demander (AD), Team Site Administrator (TSA) and Local Security Officer (LSO). The IHUB also leads the policy and process for internal communications via the Department’s Intranet, Defence Connect and SharePoint websites.

Main details of the role include but are not limited to:

• The structuring and handling of information to enable it to be stored, retrieved, archived, and ultimately disposed of at the end of its life cycle, whilst ensuring its integrity.
• The build and maintenance of SharePoint Team sites.
• Using Microsoft software to exploit the use of information and improve working processes.
• Providing mentorship on methodology for storing and disseminating information.
• Carrying out one-to-one SharePoint training and IM Assurance offering advice and training as required.
• Applying relevant access permissions to records and SharePoint, conducting assurance checks periodically.

Undertake other tasking appropriate to the post-holder’s grade and experience as tasked by the Information Support Officer (ISO) and Information Manager (IM).

Please refer to the Terms of Reference for a full list of duties.

Person specification

The successful candidate will be required to demonstrate a good understanding of the capabilities of Microsoft office, SharePoint and Teams and be willing to engage in training courses to enhance knowledge.

To be successful in this position you will need to be a good organiser, who can interrogate information and make sound judgements. You should also have good written and verbal communications skills and enjoy collaborative working and stakeholder engagement. Working in an operational environment you will need to have flexibility to adapt and accommodate changing priorities.

Previous working knowledge and experience of working in an IT delivery environment, or as an Authorised Demander are highly desirable.

Behaviours

We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Making Effective Decisions
• Working Together
• Managing a Quality Service

Benefits

Alongside your salary of £26,235, Ministry of Defence contributes £7,600 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

As a Civil Servant, you will be part of a forward-looking organisation with inclusive workplace policies, excellent career prospects, and a job that makes a difference. 

“This job role is suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (the permanent duty station, (HMNB Clyde), which is based on business assessment of where the work is best done) and working from home as a personal choice (if the role is suitable for this). If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post.’’

Navy Command prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other benefits for Navy Command Civil Servants include:

• 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
• A very competitive pension scheme
• Personal & professional development
• Alternative & Hybrid working patterns for many roles
• Access to a confidential, professional Employee Assistance support service
• Discount schemes
• Bicycle / season ticket loans
• Enhanced maternity, paternity, and adoption leave
• Special paid leave to volunteer up to 6 days a year
• On-site Facilities (gymnasium, recreational shopping mall, café, messing facilities etc)
• Free Car Parking
• Assisted Travel Scheme

Successful candidates can discuss their development options with their manager when in post.

First Appointment Expenses (FAE):

This post offers First Appointment Expenses to new recruits to the Civil Service to assist with costs incurred as a result of relocation or move of home (HM Revenue and Customs restrictions apply). Reimbursement of expenses up to the value of £8k will apply only when a move of home is deemed to be necessary.

Relocation Allowance: The post does NOT offer relocation expenses (move of home, excess fares or temporary transfer).

Allowances: Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. 

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Navy NBCC-iHub
• Email : navynbcc-ihub@mod.gov.uk

Recruitment team

• Email : DBSCivPers-Resourcingteam3@mod.gov.uk

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.

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