Network Engineer Manager – Concord, NC

This position will be responsible, leading the IT network team, for support and maintenance and of the Westrock global network, focused mostly in Conway and Little Rock, Arkansas and Concord, North Carolina by: focusing on strategic network designs in order to support current and future applications and business needs; participating in upgrade and system implementation projects; performing day-to-day network configuration updates; managing the onsite Intranet and site-to-site equipment potentially including IPSEC and SD-WAN; monitoring network performance; proactively providing system and network upgrades and updates to ensure all devices are maintainable and supported; assisting other IT administrators with initiatives that entail networking components; maintain an asset inventory of on-site network equipment and assuring that support contracts are in place; contacting vendors in case of equipment failures; and acting as a resource to help resolve escalated user support cases.

Travel:

Occasionally, it will be necessary to travel to facilities in Little Rock, Conway, and Concord. If there is an acquisition, it may be necessary to travel to the location of the new facility. There is also equipment located in other areas around the world. International travel is possible, but not likely.

education/Certification:

• BA or BS in Computer Science, Information Systems or similar discipline preferred.
• Ability to attain Fortinet NSE 6 and NSE 7 certifications.

Required Knowledge:

Network Administration – System components including: routers, switches, firewalls, wireless access points, and related equipment in data centers and distribution closets.

• Fortinet knowledge is a must.
• experience in a zero-trust network a plus.
• Cisco knowledge is a plus.
• SolarWinds knowledge a plus.
• Experience with Palo Alto a plus.
• DDI experience is a plus.
• Azure cloud networking is a plus.
• Manufacturing networks, including IS/OS segregation, is a plus.
• Able to document and diagram detailed configurations for advanced Local Area Network and Wide Area Network Solutions.
• Able to install and administer systems to protect network security.
• Able to plan and deploy advanced network communications solutions effectively — including wireless networks.
• Able to assess and monitor a complex network to ensure service is provided as designed.
• Able to perform advanced network communications troubleshooting.

Experience Required:

• 3-5 Years minimum hands on experience designing, deploying, and supporting multi-protocol networks.
• 3-5 Years minimum hands on experience administrating firewalls.
• 3-5 Years experience managing wireless networks.
• VMWare vSwitching.
• Excellent verbal and written communication abilities.
• Excellent documentation abilities.
• Vendor management.

This position also requires after-hours work and necessitates an individual who is available on an on-call basis. Excellent organizational and interpersonal skills are a must. The candidate must be a self-starter who can also excel in a team environment.