Network Manager

Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.

Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
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We are looking for an experienced and proactive Network Team Manager to lead and oversee our network operations team. The successful candidate will be responsible for managing network infrastructure, ensuring network reliability and performance, and leading a team of network engineers and administrators.

* Lead, mentor, and manage a team of network engineers and administrators.

* Assign tasks, set goals, and ensure the team meets performance and project deadlines.

* Conduct regular team meetings and performance reviews.

* Oversee the design, implementation, and maintenance of the organization’s network infrastructure.

* Ensure the reliability, performance, and security of network systems, including routers, switches, firewalls, and wireless networks.

* Plan, coordinate, and execute network-related projects, ensuring timely and within-budget completion.

* Collaborate with other departments and stakeholders to understand and meet their network requirements.

* Monitor network performance and proactively identify and resolve issues.

* Implement and manage network monitoring tools and protocols.

* Conduct root cause analysis of network outages and implement corrective actions.

* Manage relationships with network equipment vendors and service providers.

* Evaluate and negotiate contracts to ensure cost-effective and high-quality service delivery.

* Maintain accurate and up-to-date documentation of network configurations, policies, and procedures.

* Generate regular network performance and status reports for senior management.

* Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related field. A master’s degree is a plus.

Certifications:

* Relevant certifications such as Cisco Certified Network Professional (CCNP), CompTIA Network+, or Certified Information Systems Security Professional (CISSP).

* Minimum of 5-7 years of experience in network engineering or network management, with at least 2-3 years in a supervisory role.

* Proven track record of managing and delivering network projects.

* In-depth knowledge of network protocols, routing, switching, and network security.

* Proficiency with network monitoring and management tools.

* Experience with cloud networking solutions (e.g., AWS, Azure) is a plus.

* Strong leadership and team management abilities.

* Excellent communication and interpersonal skills.

* Strong analytical and problem-solving skills.

* This position may require occasional on-call duties and availability for emergency response.

* Ability to work in a fast-paced, dynamic environment.

Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor’s degree must participate in The Pension. Employees that possess a bachelor’s degree and hold professional positions that require a bachelor’s degree may choose to participate in either The Pension or The ORP.

*Pre-employment criminal background investigation is a condition of employment.

HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.
Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college’s application in full).

Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.