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Job Description:
This position is open to Louisville Metro Residents and works on a Hybrid schedule.
ESSENTIAL JOB FUNCTIONS
* Implement, support, and maintain a Zoom Voice-Over-IP environment
* Support and maintain all XMedius cloud faxing
* Assist with the installation, support and maintenance of LAN, WAN, WLAN, and SDWAN architecture
* Analyze and isolate issues providing support to other information technology teams and users
* Monitor networks to ensure security and availability to users
* Assists in the managing of networking vendors for installation/maintenance of software or hardware
* Maintains inventory and stock, and takes responsibility for tools and test equipment
* Create technical support documentation for relevant systems and applications
* Responsible for protecting, securing, and proper handling of all confidential data held by organization to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to the organization.
* High School or equivalent required. Associate’s degree or higher preferred.
* With an Associate’s degree 2 years’ experience. With less than an Associate’s 5-6 years’ experience in an information technology field.
* Fundamental knowledge of networking concepts and operations, network security principles, and best practices
* Experience and success with enterprise-level LAN, WAN, and WLAN engineering, design, and implementation
* Experience in a Cisco Meraki networking environment
* Experience in a Zoom Voice-Over-IP environment
* Experience with XMedius cloud faxing
REQUIREMENTS
* Eighteen (18) years of age or older
* Strong interest and drive to solve problems and improve end user experience
* Proven ability to quickly grasp information and independently produce results
* Strong communications skills, especially in written documentation
* After hours work will be required when maintenance, upgrades, or any other issue necessitates
PHYSICAL DEMANDS
Time Type:
Full time
We continually help our community and employees flourish… one life at a time. As a Seven Counties Services employee there are many benefits to enjoy. Below are just some of the great benefits you might be eligible for with Seven Counties Services.
Seven Counties Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, disability, sexual orientation, marital status, or protected veteran status.
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