New Business Coordinator

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. 

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. 

New Business Coordinator needed to join us, on a permanent basis, at VML Enterprise Solutions.

The opportunity:

As a Business Development Coordinator at VML Enterprise Solutions you will work with the Growth and Marketing teams in providing support across multiple functions.

This is an opportunity for someone either starting out or early on in their career who is keen to enter the exciting world of commerce, experience and marketing technology, rapidly proving yourself with your direct team and the C-suite, and in time progressing within a dynamic, fast growing company.

What you’ll be doing:

Business Development  

• Manage and support pitch teams to prepare pitch documents and presentations
• Coordinate the production of accurate RFI/P responses to ensure the brief instructions are followed:
• Source information from across the business and group, proof-read and collate in PPT, Excel or Word format
• Coordination and administration ownership for each response: Schedule kick off / catch up / review meetings, monitor progress, organise and stay on top of team to ensure deadlines are met
• Assist with the creation of commercials
• Compile base decks / introductory PPT decks (that are industry & capability specific) to a good design standard
• Brief and manage designers in the production of PPT decks
• Support Marketing in the creation of new pitch collateral and credentials

Reporting & internal communications  

• Accurately update in-house Salesforce database
• Generate reports for Executives and departments across WTC (e.g. Resourcing, Finance) and wider WT group
• Run and participate in weekly internal global update calls
• Create and manage pre-sales timesheet codes and reporting
• Assist with new business resourcing requests (e.g. raise tickets on Jira)
• Build relationships with partners and other departments (Partner Sales, Marketing, Customer Experience, Business Services, Consultancy, Partnerships etc.) and wider WT/WPP group to help grow the pipeline and ensure the current pipeline is up to date, and assist on inter-agency pitches
• Create and circulate monthly growth emails, to update relevant internal teams on current RFP responses and recent new business material

Support  

• Respond quickly to internal requests
• Support the business development team on calls and in meetings, minute taking and following up on agreed actions
• Arrange calls and meetings, both internal and with new business prospects.
• Manage business development team diaries and meeting room bookings
• Provide other ad hoc support for business development team and wider business (including company stakeholders)
• Make travel arrangements and assist with concierge matters, e.g. taxis & restaurant bookings.
• Carry out background research on exciting prospects
• Manage other projects alongside day-to-day role when required
• Gain and maintain industry and competitor knowledge

New Business process improvements & optimisation  

• Continuous improvement of the current RFP proposal response process, to ensure it is as streamlined, coherent and efficient as possible
• Identify any gaps within the process and implement new processes to address these
• Consistently following a similar framework and structure across all responses to ensure the team are on the right track
• Manage and organise the sales repository (case studies, creds, partner slides, certification stats etc.) on Sharepoint drives and ensure this is kept as up to date as possible with a clear and simple structure
• Communicate any new process changes to relevant stakeholders

Events  

• Provide support at industry conferences/sales & marketing events – manage the team’s attendance, liaise with event organisers to agree package, cost, itineraries etc.
• Organise corporate hospitality/team events for new business and clients
• Create briefing documents, manage invites and assist with post-event follow up
• Awareness of the ecommerce events calendar

What we want from you:

Highly-organised, high-energy, ambitious, eye for detail, professional. Desire to learn and to challenge for smarter ways of doing things; a team player proud of their work who wants to share it. You like working in a fast-paced environment, thrive when balancing multiple engagements and being part of a fun and lively company culture.  

• Ability to communicate well at all levels and build good relationships, both internally and externally, whilst be personable and professional.
• Excellent experience with PowerPoint, Excel, Microsoft Outlook and Word
• Driven, organised and motivated with a genuine passion for success
• Team player, prepared to support others when required
• Personable, dedicated, punctual and able to use initiative, able to prioritise, to meet deadlines and to respond to business needs.
• Accuracy, timeliness & reliability in all data management and reporting
• Strong attention to detail
• Self starter with excellent problem solving skills

If you know some of this, even better:

Experience of CRM platforms is an advantage (e.g Salesforce)  

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including hybrid working that works for everyone, a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution’s culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID #LI-MC1

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

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