New Consultancy: Vaccine Centre Mpox Knowledge Management & Process Optimization Consultant, Vaccine Centre, UNICEF Supply Division Copenhagen, On site, 6 months

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For every child, the right to health and healthcare

UNICEF’s Vaccine Centre (VC) has played a central role in coordinating vaccine access and deployment during the mpox outbreak, in collaboration with WHO, Gavi, Africa CDC, and other partners. The response has generated a wealth of operational experience, data, and tools that now need to be consolidated into a structured knowledge management (KM) system.

To ensure institutional readiness for future outbreaks of novel pathogens, UNICEF seeks to build on the mpox experience by developing standardized tools, templates, and repositories for use in future outbreak vaccine responses. This includes strengthening the architecture for knowledge sharing, establishing streamlined workflows, and ensuring interoperability with UNICEF’s internal systems and partner frameworks (e.g., WHO, Africa CDC, Gavi).

To strengthen and streamline UNICEF SD’s outbreak response capacity by developing, consolidating, and institutionalizing tools, templates, and processes developed for the mpox outbreak response related to vaccines, and by translating lessons learned into practical guidance and operational resources for future outbreaks of novel pathogens.

Consultancy scope of work

Under the supervision of the Senior Manager Polio/HEPI Unit, Vaccine Centre, the consultant will contribute to strengthen and streamline UNICEF SD’s outbreak response capacity by developing, consolidating, and institutionalizing tools, templates, and processes developed for the mpox outbreak response related to vaccines, and by translating lessons learned into practical guidance and operational resources for future outbreaks of novel pathogens. In addition, the consultant is expected to provide support with ongoing mpox tendering for establishing the global mpox stockpile and development of relevant Gavi program infrastructure.

The consultancy aims to:

• Develop a comprehensive knowledge management framework consolidating all mpox vaccine response tools and resources in a structured manner
• Develop standardized operational templates, SOPs, trackers, dashboards, manuals, guidelines and principles for future outbreak responses, building on the mpox vaccine response
• Institutionalize the templates by disseminating the knowledge management framework with other teams in UNICEF VC
• Support with global mpox stockpile establishment, review of the tender requirements, evaluation and assessment of the offers, support development of Gavi mpox program
• Propose a list of strategic and operational elements that will require further inter-agency alignment for future implementation (e.g. donation guardrails, positions on redeployment)

Expected results include:

• A cohesive, accessible repository of tools, templates, and KM products for outbreak response of novel pathogens under an Access and Allocation Mechanism infrastructure
• Simplified, integrated operational databases (e.g., supply, lead time, supply matching)
• Standardized templates and manuals for early-stage outbreak setup (e.g., “First 30 Days” operational manual)
• Strengthened alignment between UNICEF divisions and partners for knowledge and process continuity
• Finalized tender for mpox stockpile

How can you make a difference?

The consultant will be responsible for ensuring that the following deliverables are achieved:

1. Knowledge Management Framework Development

• Map existing Mpox tools, trackers, templates, and guidance documents.
• Consolidate and standardize key KM resources into a structured repository (e.g., SharePoint or similar).
• Develop a “Strategic Reference Library” and operational manuals (e.g., First 30 Days Manual), embedded into a structured template folder structure to be used in an outbreak response
• Delivery deadline: 30.06.2026

2. Tool and Template Optimization

• Refine and simplify operational databases based on lessons learned (e.g., supply tracker, lead time tracker, CPP dashboard).
• Develop user manuals and integration guides for these tools.
• Standardize templates for country dossiers, allocation rounds, supply matching, and regulatory communication, and re-deployment.
• Ensure interoperability between KM tools and UNICEF’s internal outbreak coordination systems.
• Delivery deadline: 30.06.2026

3. Process Review and Documentation

• Document and analyze key mpox response workflows (e.g., vaccine supply matching, shipment, partner coordination)
• Capture lessons learned and translate them into SOPs for future outbreak activation for novel pathogens
• Prepare guidance documents illustrating roles, responsibilities, and hand-offs
• Draft an “Operational manual for the first 30 days”
• Delivery deadline: 30.06.2026

4. Procurement and tender support

• Review and assessment of offers
• Prepare evaluation report and finalize tender for mpox global stockpile
• Delivery deadline: 30.06.2026

5. Completion of work products

• Finalized MPOX KM repository with structured folder hierarchy and access management
• Guidance notes for each folder and step by step manual on workflow
• Set of standardized templates for supply matching, deployment, regulatory approvals, mandatory shipment documentation, umbrella letters and country acceptance
• Updated database and dashboard prototypes, with user guides and manuals
• Process maps and SOPs covering key coordination and decision points
• Lessons learned summarizing mppox response insights and recommendations for future use.
• Delivery deadline: 30.06.2026

To qualify as an advocate for every child you will have…

Minimum requirements:

• Education:
• University Degree in business administration, finance, procurement or any other related field.
• Work Experience:
• Minimum 5 years of experience in procurement, data systems, or health emergency coordination.
• Experience with global health organizations (e.g., UNICEF, WHO, Gavi) preferred.
• Skills:
• Demonstrated ability to structure and streamline complex datasets and workflows.
• Strong writing and documentation skills in English.
• Language Requirements:
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

How to apply:

Qualified candidates are requested to submit:

1. Cover letter/application.
2. Daily rate and all-inclusive lumpsum for this consultancy.
3. At least 3 Reference contacts.
4. A copy of your highest diploma.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility jobs-near-me.org UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

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