Our Ideal Candidate:

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and beliefs shall guide our actions and relationships.

The role of the ICLA Information Management Officer (IMO) is to support the ICLA programme in ensuring quality service by outputs and outcome monitoring through the development and maintenance of an up-to-date ICLA database. 

Key Tasks and Assignments:

• Develop and update data collection tools (e.g., intake forms, questionnaires) and train field staff on data collection procedures and data entry practices.
• Ensure proper filing and archiving of documents (both hard and soft copies) and maintain up-to-date databases, including Target vs Achievements.
• Oversee data cleaning, validation, and reconciliation to ensure accuracy.
• Develop mechanisms to identify and correct data discrepancies and ensure consistency across all ICLA databases and reporting systems.
• Analyze collected data to generate reports on project progress, impact indicators, and trends.
• Prepare regular reports for internal and external stakeholders, and use visual tools (graphs, charts, dashboards) to communicate findings.
• Conduct field visits to assess data collection practices, resolve data-related challenges, and ensure adherence to reporting standards.
• Provide training and technical support on data management practices, reporting standards, and data protection.
• Manage and maintain information management systems (e.g., Kobotoolbox, ODK) and assess database systems to optimize efficiency.
• Recommend new technologies or automation processes to improve data management and reporting.
• Implement security measures to protect sensitive information and ensure compliance with NRC’s data protection policies.
• Regularly update data management protocols to align with donor and organisational requirements.
• Coordinate with external partners, government agencies, and humanitarian clusters on data-related issues to support evidence-based decision-making and share key data insights with the ICLA PM and other NRC units.
• Provide general operational support to the ICLA programme, including managing paralegal contingent workers’ salary documentation and ensuring proper maintenance of the ICLA project inventory, database applications, and backups.
• Ensure the proper filing, storage, and archiving of Beneficiary Intake Forms and related documentation and maintain programme files and archives according to set procedures.
• Provide ICLA input for GORS and donor reports, and submit regular activity reports to ICLA PM.

Key Education and Skills Requirements: 

• Bachelor’s degree in statistics, information management, urban and regional planning, computer sciences, or a related field
• Strong analytical skills and proficiency in data analysis software (Excel, Power BI)
• Knowledge and experience in GPS and mapping and familiarity with GIS systems
• Experience with data collection tools like Kobo toolbox
• 3+ years of working experience in data management and relevant fields.
• Excellent communication and interpersonal skills to collaborate with diverse teams
• Knowledge of humanitarian principles and project cycle management
• Proficiency in database management and relevant report writing.
• Previous experience from working in complex and volatile environments
• Documented results related to the position’s responsibilities
• Responsibility, independence, attentiveness, and ability to handle stress.
• Proven ability to thrive in fast-paced and result-oriented work environments
• Fluency in Bangla and English languages.

What we offer:

• Duty Station: Cox’s Bazar.
• Contract duration: 12 months
• Number of positions: 01
• 40% travel, approximately.
• Grade 5 in NRC’s Salary Scale monthly Gross Salary is 75,716 BDT, with accompanying terms and conditions. NRC offers an excellent compensation and benefits package. Group Insurance for staff and dependents, 24/7 Psychosocial assistant. Two festival bonuses, End service benefit, maternity allowance, various types of leaves (Annual, casual, maternity, paternity, etc.)
• NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Important information about the application process

• Internal candidates: – log in with your official NRC email address or click on Opportunity Marketplace.
• This position is open to Bangladeshi Nationals only.
• When creating your profile, include your full name as per your passport/NID.
• Apply by completing all the system-required fields of your experience, employment history, and education in your application.
• Ensure to attach your latest CV.
• Submit your application and CV in English.
• Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. NRC is dedicated to building a diverse and inclusive workplace, so if you’re excited about this role and you meet most, but not all the requirements, we encourage you to apply anyway.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.
• We welcome applications from qualified and interested candidates, particularly local candidates per the job location. Qualified female candidates are encouraged to apply. Candidates are encouraged to apply early as applications may be screened prior to the vacancy deadline.
• Unsolicited applications not related to this specific job advertisement will not be considered.

Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. Unfortunately, we do not have the resources to give detailed feedback to applicants who have not been shortlisted.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

NRC works in Cox’s Bazar in response to the Rohingya crisis, and in areas such as Sylhet in the north-east addressing the impacts of climate change. Alongside partners, our integrated operations include shelter and water, hygiene and sanitation (WASH), responding to weather-related emergencies, ensuring education continuity through in-person and digital learning, and scaling up information counselling for refugees and host Bangladeshis, reaching over 150,000 people per year. Our approach to humanitarian action focuses on principled aid delivery and promotes the agency and dignity of impacted populations.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• Do demanding and professional work, often in challenging contexts.
• Join a work culture that empowers every employee to share ideas and take responsibility.
• Be part of a welcoming and assistanceive community committed to human dignity.

Learn more about NRC here

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements