Position:                                   Logistics Technical Assistant (Warehouse)

Reports to:                                Logistic Team Leader

Supervision of:                          Nil

Duty station:                             Sittwe, Rakhine

1. Role and responsibilities

The following is a brief description of the role.

Generic responsibilities 

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan.

1. Adhere to NRC policies, tools, handbooks and guidelines
2. Assist of the implementation of the support function portfolio according to the plan of action
3. Prepare and develop status reports as required by the management
4. Ensure proper filing of document
5. Responsible for all stocks, warehouse and assets and submit relevant reports
6. To update stock in / out and preparation of monthly stock movement.
7. All stock to be physically counted, submit physical account checks and reconciliation report when required.
8. Immediately report losses, damages or discrepancies

Speciic responsibilities

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of program intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

• Receive stocks and ensure that they are in good condition, accompanied with correct documents
• Maintain records for all incoming and outgoing materials
• Supervise packing, loading and unloading of all materials
• Ensure availability of warehouse space, maintain orderliness and cleanliness of the warehouse at all times
• Receives and inspects the physical condition of consignments and stores it appropriately
• Inform logistics officer and relevant program staff on expiry date of consumable items stored in the warehouse
• Ensure maintenance of warehouse as per to NRC standards
• Cooperate and communicate clearly and effectively to ensure that smooth cost effective timely and compliant reception process is implemented
• Key holder of the warehouse and ultimately responsible for the store/warehouse contents
• Assist in any other operational needs that maybe requested by Line Manager.

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Logistics Department
• Finance Department
• External Suppliers

Respective Program Departments

1. Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies 

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies: 

• Experience working with procurement/logistics and/or warehouse management
• Diploma in related field and/ or related practical experience, including any training courses relevant to the post
• Previous experience from working in complex and volatile contexts desirable but not essential
• Documented results related to the position’s responsibilities
• Working knowledge of English both written and spoken

Context/ Specific skills, knowledge and experience: 

• Ability to prioritize tasks and work under pressure/ respond to urgent requests
• Ability of planning, timing, organizing, as well as problem solving
• A bachelor degree or a diploma and Minimum 2 years’ experience as a warehouse with a local NGO, international NGO or the private sector.
• Honesty and transparency in dealing with suppliers
• Computer literate with MS Office skills
• Ability to work discretely and professionally with sensitive and confidential information, and sometimes under pressure
• Good communication in languages spoken in Rakhine and Burmese
• Computer literate with MS Office skills

2. Behavioral competencies 

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioral competencies, and the following are essential for this position:

• Planning and delivering results
• Coping with change
• Working with people
• Handling insecure environments

1. Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

• Job Description
• Work and Development Plan
• NRC Competency Framework

At NORCAP, we work to better protect and empower people affected by crises and climate change. With expertise in the humanitarian, development and peacebuilding sectors, we collaborate with local, national and international partners on finding solutions to meet the needs of people at risk. NORCAP is part of the Norwegian Refugee Council.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements