Office Assistant – Columbus

Summary/Objective: 

Under general supervision, performs comprehensive clerical and support duties. Duties 

include gathering information, entering data, preparing correspondence, maintaining 

records, and providing accurate information and assistance regarding authorization and 

invoice of services provided for individuals with disabilities. 

Essential Functions: 

Reasonable accommodations may be made to enable individuals with disabilities to 

perform the essential functions. 

1. Provides general administrative support to a Vocational Rehabilitation office to 

include receptionist duties, answers office phones, monitor and maintain office 

supplies, may open and close office, etc. 

2. Provides information to educate the public, other agencies, vendors and potential 

customers about rehabilitation authorization and invoice of services. 

3. Maintaining a positive, empathetic, and professional attitude toward customers at all 

times. 

4. Interviews individuals with disabilities to obtain information and provides referral 

services. 

5. Prepares and sends correspondence according to vocational rehabilitation policies 

and procedures.

6. Enters accurate participant data in the client information system at the direction of 

the counselor, as well as captures reporting data. 

7. Processes and monitors authorizations and invoices for rehabilitation services in 

accordance with policies and procedures. 

8. Maintains communication with clients, providers, partners, and other stakeholders. 

9. Observes rules of confidentiality as stated by departmental guidelines in the 

dissemination and interpretation of test results and other case file information. 

10. Provide other administrative support as necessary, including scheduling group 

meetings, maintaining calendars, doing research, and creating reports. 

Other Duties: 

Please note this job description is not designed to cover or contain a comprehensive 

listing of activities, duties or responsibilities that are required of the employee for this 

job. Duties, responsibilities, and activities may change at any time with or without notice.

Competencies: 

1. Technical Capacity. 

2. Personal Effectiveness/Credibility. 

3. Organizational Skills 

4. Thoroughness. 

5. Collaboration Skills. 

6. Communication Proficiency. 

7. Flexibility.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard 

office equipment such as laptop computers and smartphones.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or 

hear. The employee frequently is required to stand; walk; use hands to finger, handle or 

feel; and reach with hands and arms. The employee is occasionally required to sit; climb 

or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift 

and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. 

Specific vision abilities required by this job include close vision, distance vision, color 

vision, peripheral vision, depth perception and ability to adjust focus. 

Working Conditions:

Incumbents working in this job perform duties in an office setting. This is a 40-hour 

workweek requirement. The position may involve managing a high-volume workload 

and demands a high level of accuracy while working with deadlines. Regular attendance 

is an important part of being successful in this position. Reasonable accommodation 

can be made available to qualified individuals upon request. 

Position Type and Expected Hours of Work: 

This is a full-time position. Days and hours of work are Monday through Friday, 8:30 

a.m. to 5 p.m. This position occasionally requires long hours and weekend work. 

Travel: 

Travel is primarily local during the business day, although some out-of-area and 

overnight travel may be expected. 

Work Authorization/Security Clearance: 

As a condition of employment with Georgia Vocational Rehabilitation Agency, you must 

successfully complete a mandatory federal and national background check, pre-employment testing, and additional checks required for your job. 

All candidates interested in employment with The Georgia Vocational Rehabilitation 

Agency must be legally authorized to work in the United States. The Georgia Vocational 

Rehabilitation Agency does not offer sponsorships for current or future employment 

visas (e.g., H-B1 employment visa). 

AAP/EEO Statement: 

GVRA provides equal employment opportunities to all employees and applicants for 

employment and prohibits discrimination and harassment of any type without regard to 

race, color, religion, age, sex, national origin, disability status, genetics, protected 

veteran status, sexual orientation, gender identity or expression, or any other 

characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, 

hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, 

compensation, and training. 

Reasonable Accommodations: 

The Georgia Vocational Rehabilitation Agency is committed to providing reasonable 

accommodations to qualified individuals with disabilities upon request. To request a 

reasonable accommodation during any step in the hiring process, please contact our 

HR Team at ada_request@gvs.ga.gov. 

GVRA: 

The Georgia Vocational Rehabilitation Agency operates five integrated and 

interdependent statutory programs that share a primary goal – to help people with 

disabilities to become fully productive members of society by achieving independence 

and meaningful employment. Our programs impact both employers and job seekers. 

Our bottom line is to tailor our services to fit your needs. And our promise to you is 

consistent professional service with responsive and responsible follow-up.

High school diploma/GED and three (3) years of progressively complex office or administrative experience.

Additional Information

• Agency Logo:
• Requisition ID: ADM0HVZ
• Number of Openings: 1
• Advertised Salary: 30,000.00
• Shift: Day Job
• Posting End Date: Jan 3, 2025

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