Office Coordinator

Location: Worcester, MA – Merrick and Lincoln Street Outpatient Treatment Program

Pay rate: $20.70/hour

Schedule: Monday-Friday, 5:30am – 2:00pm

Benefits:

• Health, dental, vision insurance
• Paid time off
• Tuition Reimbursement
• 401k with company contribution
• Discounts on wide array of services/entertainment

The Clinical Office Coordinator is responsible for:

• Greeting clients, answering client questions regarding appointment schedules, directing them to the appropriate clinician, and completing other administrative tasks as directed.
• Answering the telephone in a professional, friendly manner and transferring calls to identified staff and/or recording messages as necessary.
• Greeting clients, staff and/or visitors in a professional, friendly manner.
• Demonstrating respect for supervisors, co-workers, and clients.
• Collecting co-payments, fees, etc. for services rendered from clients according to clinic policy, accurately documenting all transactions as needed.

Qualifications:

• High school diploma or GED required.
• Bilingual (English/Spanish) preferred.
• Prior experience as receptionist in a healthcare setting preferred.
• Familiarity working with insurances preferred.
• Computer experience and familiarity with Windows, Microsoft Outlook, and Microsoft Word required.
• The ideal candidate is organized and has strong communication skills