Office Manager

Office Manager

Pensions team

Permanent Full Time 

ITV Preston (in office 5 days per week)

Hiring Range – £25,000 – £30,000 + annual all colleague bonus

Your work matters to millions.

Shaping culture is in the DNA of ITV. So, it’s not surprising that you’ll find us in every home in the UK, our productions are famous all over the world and we’re at the forefront of the digital streaming revolution.

When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact’s felt in the business, but big enough that your impact reaches millions of people.

Come develop your skills, change TV and the course of your career. Don’t just watch it. Be part of it. Join ITV.

Your impact sends ripples.

The team…

The ITV Pensions team in Preston is responsible for the day-to-day operations of the ITV Pension Scheme for its members. The team uses their expertise to administer and monitor all aspects of the Scheme. The team also works with the Trustees of the ITV DC Plan to understand and meet their requirements whilst working in partnership with the DC Plan administration provider to deliver a quality and efficient service to members.

The role…

We have an exciting opportunity for an experienced Office Manager to join our busy Pensions Department on a permanent basis. Reporting to the PA & Pensions Support Manager, you will manage a variety of administrative tasks, including handling telephone inquiries, emails, and post, ensuring smooth communication with members, third parties, and suppliers. You’ll be responsible for organizing meetings, managing diaries, and coordinating travel and facilities for the Pensions team. You’ll also oversee office operations, maintaining filing and archiving systems, supporting the induction of new team members, and ensuring a comfortable office environment. This role is extremely fast paced, with deadlines to be met on a daily basis. 

Some of your key day-to-day responsibilities will include:

• Manage a variety of administrative tasks, including handling telephone inquiries, emails, and post
• Ensure smooth communication with members, third parties, and suppliers
• Organize meetings, manage diaries, and coordinate travel and facilities for the Pensions team
• Oversee office operations, maintaining filing and archiving systems
• Support the induction of new team members
• Ensure a comfortable and efficient office environment
• Liaise with stakeholders and manage relationships with agents and the ITV Safety team as needed

Skills you’ll need (minimum criteria)

• Must have experience coordinating a busy team in an office environment
• Must have previous phone customer service experience
• Must have experience working on a variety of administrative tasks

Other things we’re looking for (key criteria)

• Excellent written and verbal communication skills
• Ability to thrive in a fast-paced environment, meeting daily deadlines and delivering under pressure
• Competent and accurate in managing a diverse workload, with strong multitasking abilities
• Experience in a similar role, with exceptional IT skills
• Proficient in Word and Excel
• Strong attention to detail, with the ability to work independently and meet targets and deadlines
• Professional telephone manner and excellent organizational skills
• Ability to build strong peer relationships with colleagues and stakeholders

ITV is for everyone.

ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we’ll guarantee to take you to the next stage* (minimum criteria above).

We’re happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at talkingcareers@itv.com. 

Find out more about applying with a disability.

• There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.

Because those who make an impact deserve to be rewarded for it.

ITV offers some great rewards and benefits including:

• Flexible working with a range of options to suit everyone
• Generous holiday allowance, plus you can buy more
• Annual bonus opportunity
• Competitive pension contribution
• Save as you earn – with an opportunity to buy ITV shares
• Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

More about our benefits 

Closing date: Midnight Sunday 23rd February 2025

Please note, on occasion we may receive a very large volume of applications which means applications for a role may close earlier than the referenced closing date. We’d encourage you to apply as soon as possible if interested.

Read Full Description