Office Manager / Team Administrator

JLL empowers you to shape a brighter way. 

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. 

We are looking for an Office Manager / Team Administrator – Knightsbridge Sales

Based – Brompton Road SW3

We are looking for an Office manager / Team Administrator to join our Knightsbridge sales office and provide first-class administrative support and assistance to the team, within an Estate Agency operation, with a keen emphasis on sales administration.

This role requires previous Secretarial or Administrative experience within an estate agency or real estate environment and will require good front-of-house skills, and excellent organisational ability.

This position is an opportunity to join a diverse, dynamic, open-minded, young, professional team within a Fortune 500 company. The global presence of JLL, means that opportunity is re-occurring and boundless.

What this job involves:

• Providing support to the Sales team.
• Attend to emails, mails and messages from clients and colleagues, and telephone liaison; answering and making calls on behalf of the team.
• Daily and efficient office management, including coordinating diaries/meetings/conference calls.
• General office duties including, maintaining accurate electronic and paper filing, archiving, document scanning and typing of reports, letters, faxes, etc.
• Registering incoming enquiries, should the team be otherwise engaged.
• Producing registration cards, property details, and invoices.
• Sales database management (CRM).
• Sales paperwork and correspondence with clients and stakeholders.
• Managing client and customer due diligence checks (AML/KYC).
• Assist in organising client events, i.e. lunches and client entertaining.
• Liaising with internal suppliers.
• Developing and maintaining effective working relationships with clients and colleagues.
• Assisting team members with all IT related matters.
• Discreet handling of sensitive and confidential information.
• Displaying window cards.
• Booking photos.
• Ordering brochures.
• Uploading property particulars.
• Assisting the manager with marketing campaigns, both large and small.
• Overseeing digital advertising and portal website management (Rightmove, Zoopla, Lonres etc).
• Data entry.
• Invoicing .

Sound like you? To apply you need to be/have: 

• Previous experience in an Estate Agency environment.
• Proficient in MS Word, MS Excel, MS PowerPoint and MS Outlook .
• Ability to prioritise workload with attention to detail and willingness to complete projects in a timely and efficient manner.
• Proven organisational skills.
• Good analytical skills.
• Excellent telephone manner accompanied by strong interpersonal skills to deal with a wide variety of people and clients.
• Proven ability to work independently with minimal supervision and make decisions when necessary.
• Accurate typing.
• Correspondence writing skills (including letters).
• Self-motivated – somebody who is pro-active and shows initiative
• Understands the importance of confidentiality.
• Team player with a positive can-do attitude.
• Ability to work under pressure.
• Experience of working processes within an estate agency environment.
• Somebody who is comfortable working company systems and implementing new processes.

Additional Benefits:

• Competitive salary with additional commission based on office revenue.
• JLL residential run an annual subsidised ski trip (optional). This year it is in Courmayeur, Italy.
• Corporate benefits including – discounted gym memberships, private medical care, generous pension contributions.
• Generous holiday allowances.
• As a global company, JLL have over 300 offices across 80 countries. This global scope brings an added opportunity to network with colleagues overseas.
• Cycle to work scheme.
• Co-curricular activities – JLL are heavily involved in Surveyor 7’s and field a netball and rugby team. Additionally, the JLL triathlon, a highly regarded event held is in Windsor every year, where you can both participate or network. JLL also are sponsors of other property events and a weekly newsletter announces these.

If you’re looking to step up your career, JLL is the perfect place. JLL has been named in the 2022 LinkedIn Top Companies list, which honours the 25 most sought-after companies in the UK to work for. We are very proud to be the only real estate company on the list.

At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL! 

#LI-BW2

Location:

On-site –London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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