Under the overall supervision of Head of GITS unit, the intern will: • Participate in daily IT asset management tasks to ensure accurate records and tracking. • Support the laptop decommissioning process, including data cleaning, wiping, and removal of hardware components. • Prepare computers for enrolment in the Microsoft Intune platform. • Coordinate with users for the replacement and distribution of computers. • Monitor and document computer distribution and deployment using Excel tools. • Perform 2nd-level desktop troubleshooting in collaboration with Help Desk staff. • Provide technical advice and assistance to clients as required. • Prepare, maintain, and update files (electronic and paper) and internal databases related to IT assets. • Draft and update desktop configuration documentation and reports. • Perform other related duties as required in support of IT operations.
To qualify for the United Nations Secretariat internship programme applicants must, at the time of their submission, be enrolled in the final academic year of a first-level university degree programme programme (i.e. Bachelor”s degree or equivalent degree); be enrolled in a graduate school programme (i.e. Master”s degree or equivalent degree, or higher) or have completed an aforementioned academic degree, preferably in the area of computer sciences, business administration, Procurement, etc. Also, • Knowledge of IT asset management processes and lifecycle management. • Practical knowledge of hardware handling, data sanitization, and software installation. • Strong Excel skills for data entry, monitoring, and reporting. • Basic experience in desktop troubleshooting and customer support. • Good organizational and communication skills with attention to detail. • Ability to work collaboratively in a multicultural and gender neutral environment. AND, if selected, must commence the internship on the date indicated in the Acceptance letter. APPLICANTS ARE NOT REQUIRED TO HAVE PROFESSIONAL WORK EXPERIENCE TO PARTICIPATE IN THE PROGRAMME.
English and French are the working languages of the United Nations Secretariat. For this internship, fluency in English or French is required, working knowledge of the other is an asset.
Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
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