Oncology Medical Secretary

Job title:

Oncology Medical Secretary

Company

NHS

Job description

Are you passionate about making a meaningful impact in supporting cancer patients in their journey towards recovery?Torbay Hospital is seeking a dedicated and dynamic individual to join our team as an Oncology Medical Secretary. This is an opportunity to be an essential part of our Oncology department, where your organisational skills and compassion will directly contribute to the well-being of our patients.This post is full time 37.5 hours post.Main duties of the job

• Work closely with clinical and administrative staff and other employees within the Trust and liaise with patients, GP’s and other external agencies.
• This position requires empathy and tact when dealing with patients who may be angry or upset regarding any aspect of their care.

• Communicate effectively in writing and verbally on a daily basis.

• Ensure all results of investigations are tracked and shown to the relevant consultant promptly for action as instructed.

• Independently deal with patient/carer enquiries in an efficient, sensitive and confidential manner and referring on to the clinician as appropriate.

• All clinic outcomes to be recorded accurately and completed or amended.
• Audio typing of clinic and admin letters,
• Clinical diaries to be maintained and checked against the published timetables. Discretion and initiative used when arranging meetings and appointments for patients, relatives and others. To ensure that medical staff leave and cover arrangements are circulated and clinical activities are amended accordingly.

• Taking and transcribing formal minutes if required.

• Open and act on correspondence received.

About usThis role is based at Torbay Hospital, where you will be joining a team of 11 other dedicated Oncology Secretary’s.We are a dynamic and friendly team, working closely with our clinical colleagues and other areas within Cancer Services. Our team is currently going through exciting changes.Would you like to grow with us to help us to make a difference?Our department is fast-paced and we are continually evolving our care in order to keep our patients’ wellbeing and each other’s at the heart of everything we do.Date posted24 March 2025Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year per annumContractPermanentWorking patternFull-timeReference number388-7066947-A&CJob locationsTorbay HospitalLowes BridgeTorquayTQ2 7AAJob descriptionJob responsibilities

• Ensure all results of tests and investigations are tracked effectively, shown to the relevant consultant promptly and to undertake appropriate action as instructed
• All clinic outcomes must be recorded accurately and complete or amend any that have not been done
• Ensure patients are put at the heart of the service
• Enter Referral to Treatment (RTT) events accurately and in a timely manner

Please refer to your suitability to the post in your supporting information from the role requirements or person specification. Job descriptionJob responsibilities

• Ensure all results of tests and investigations are tracked effectively, shown to the relevant consultant promptly and to undertake appropriate action as instructed
• All clinic outcomes must be recorded accurately and complete or amend any that have not been done
• Ensure patients are put at the heart of the service
• Enter Referral to Treatment (RTT) events accurately and in a timely manner

Please refer to your suitability to the post in your supporting information from the role requirements or person specification.Person SpecificationQualifications and trainingEssential

• Good standard of general education to include GCSE in Maths and English or equivalent

Desirable

• Medical terminology qualification
• Audio typing experience
• Typing to RSA II/OCR II or equivalent level of speed and accuracy (40wpm)

Knowledge and experienceEssential

• Experience in a similar secretarial role
• Good knowledge of Microsoft Office software
• Proven experience of providing a customer focused service

Desirable

• Have knowledge of hospital systems, i.e.: PAS, Infoflex, Cyberlab, Ultragenda, SystmOne

Person SpecificationQualifications and trainingEssential

• Good standard of general education to include GCSE in Maths and English or equivalent

Desirable

• Medical terminology qualification
• Audio typing experience
• Typing to RSA II/OCR II or equivalent level of speed and accuracy (40wpm)

Knowledge and experienceEssential

• Experience in a similar secretarial role
• Good knowledge of Microsoft Office software
• Proven experience of providing a customer focused service

Desirable

• Have knowledge of hospital systems, i.e.: PAS, Infoflex, Cyberlab, Ultragenda, SystmOne

Expected salary

£24071 – 25674 per year

Location

Torquay, Devon

Job date

Wed, 26 Mar 2025 05:29:09 GMT

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