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Salford
Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. Learn more on the Immigration Enforcement careers page.
Successful candidates will be working as part of Immigration Enforcement ICE North West within ICE ROM North command. The ICE ROM North command covers Wales & West England, West Midlands, East Midlands, North East Yorkshire & Humber, Belfast, Scotland and the North West.
There is a greater operational emphasis, responsibility, and contribution to Immigration Enforcement’s priorities. If you are an individual who is adaptable to change, flexible and thrives on challenge then you are encouraged to apply.
The Operational Support team provides professional operational and administrative support to the management team and Immigration Officers within Immigration Enforcement.
Main Purpose of the role
As an Operational Support Officer, you will have the chance to build your skills by taking on a variety of responsibilities. You will be expected to build strong and effective working relationships with a wide range of internal and external stakeholders, for example, police, social services, probation, internal partners and our customers. The roles require the successful candidates to have good people and customer service skills as well as working well as part of a team.
We are looking for candidates with the ability to meet deadlines and who have excellent attention to detail, along with organisational skills and a willingness to learn.
This is an exciting opportunity for the right candidates to develop and embed a wide range of people and engagement skills within a high performing team, delivering what is required to continue to make the team a great place to work and to support staff and senior managers in delivery.
The role will work collaboratively with other Operational and Business Support functions across differing locations within the ICE Teams.
You will form part of the Immigration Enforcement team where you will be supporting Immigration officers with their day to day operational work and the management team by providing updated information.
The Operational Support Officer role is a fast-moving, reactive environment, requiring strong organisational and management skills, as well as being able to make quick well-judged decisions.
The successful candidates will be required to work across all immigration streams including:
Do you meet the key eligibility criteria?
In order to be eligible, you MUST meet ALL the following criteria:
We are looking for people to join us who have the following skills:
Key responsibilities will include:
Essential Criteria
The Successful Candidate must have the following proven skills:
Please note: Full UK valid (manual) Driving Licence required – see below.
Desirable Criteria
Full UK valid (Manual) driving licence required to enable use of the manual fleet vehicles to carry out operational activity.
We’ll assess you against these behaviours during the selection process:
We only ask for evidence of these behaviours on your application form:
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance HORecruitment.GRS@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.
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