238477BR

Operations Administrative Assistant

Islington (Boots Online Doctor)

Full-time

Permanent

Job Description

Contract: Permanent

Closing date: Monday 23rd September

Recruitment Partner: Shannon Linton

We are looking for a motivated Operations Administrative Assistant to join our growing team at Boots Online Doctor. This is a full-time vacancy, working 37.5 hours per week, within our London Office based in Angel, Islington.

Who we are

We believe healthcare should be convenient and accessible to all, which is why we have created Boots Digital Health – the business behind the Boots Online Doctor. Providing patients with online access to advice and treatment from medical experts, the Boots Online Doctor has fast become a market leader, but we’ve got ambitious plans and we’re not slowing down anytime soon. Boots Digital Health is an exciting place to be, offering the growth culture of a start-up with the scale and support of the 175-year-old Boots brand. We are proud to be an equal opportunity employer, passionate about providing a positive and inclusive working environment for all. Join us and together we can change healthcare for the better through innovative technology and services to the UK and beyond. With you. We change for the better.

About the role

Reporting into our EA-Project Coordinator, you will support daily administrative requirements across Boots Digital Health. As the contact for day to day queries, you will investigate and resolve raised enquiries and issues within the team, with the support of the EA-Project Coordinator. You will also work with the Clinical leadership team for clinician Clinical data inputting, capacity planning and organising study days across the medical team.

You can expect to:

• Provide administrative support to the Boots Digital Health team, being a point for administrative enquires and issues.
• Support with the collation of working hours, annual leave, shift swaps, sickness and appointments to inform the clinical rota. Support travel arrangements, expenses and study training/leave requests.
• Support the organisation of meetings and events, where required.
• Investigate issues, with support of the EA-Project Coordinator to provide a satisfactory resolution.
• Oversee the planning of non-prescribing time, medical team study days and supporting where required the Clinical rota with input from Head of Clinical Operations.
• Support the Head of Clinical Operations with data inputting and capacity planning within the medical team.
• Manage system changes such as onboarding, leavers, and contract changes.
• Help create Presentations, to ensure they are on brand and organised.
• Maintain personnel filing utilising Employee Electronic Files in the HR system.
• Handling and respond to emails from stores regarding stock

What you’ll need to have

• Recent administrative experiences, or a relevant secretarial / administration qualification
• Experience using the full Microsoft Office suite, G-Suite, Slack, Zoom
• The ability to deal with sensitive information and demonstrate confidentiality
• Comfortable with technology and data inputting
• Ability to work under pressure and to tight deadlines
• Proactive, can do attitude to find solutions and get things done

Benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it’s with you, we change for the better.

What’s next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

Level

Level 7

Business area

Support Office

Function

Corporate Functions & Business Support

Keywords

OPERATIONS, ADMINISTRATIVE, ASSISTANT

Hours per week

37.5

Latitude,longitude 1

51.53591598629902, -0.10516631534551865

Office use only

No

Airport

No

Office use only

No

Company

Non Stores

Division

16 – United Kingdom

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

No

Region

7 – London

Area

167 – City and East End

Job Code

FAG Assistant

Store

Islington (Boots Online Doctor)

Req Posted Date

09-Sep-2024

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