Operations Administrator

Position: Operations Clerk    

Contract Type: Permanent– 25 hours per week   

Location: Darlington DL1 2BJ

Shift: Days – Monday – Friday    

Hourly rate: £11.44   

Why choose DHL eCommerce UK?   

Want to work for one of the UK’s best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 4th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!   

About the role:  

Ensure detailed and correct documentation to support the running of drivers and the depot, including completing pre-briefs and debriefs, challenging discrepancies and general administrative duties. 

Key Role Responsibilities:   

• Facilitating inbound and outbound deliveries 
• Driver brief and debrief with scanners 
• Handling driver and customer queries 
• Handling and sorting of parcels 
• Data inputting and administrative duties 
• Taking and managing customer calls 

The ideal candidate will have:   

• Excellent multi-tasking skills, work well under pressure
• 1-2 years’ experience working within the transportation or logistics industry is beneficial
• Excellent verbal and written communication
• Knowledge of Microsoft Office is essential

What about career development?    

We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce UK.    

What will you need to do next?    

If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV    

Our approach to Diversity and Inclusion    

As a global company, we see the diversity of our employees as a genuine strength.  A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.   

We’re committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.  We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.  

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