Operations Associate – Alliances

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Veeva Team is looking for an Operations Associate to provide high-quality administrative support to the Alliances team and their partners. This role will undertake a range of administrative duties required to maintain efficient and effective support of our Alliance team and partners to enable us to achieve our objective of Customer Success.

The successful candidate should have a high energy level and be relentlessly focused on Customer Success. They should be highly organized with an eye for the finer details. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision.

What You’ll Do

• Manage end-to-end process for legal and financial documents for current and new partners
• Support partner renewal process
• Manage and improve upon existing processes and reporting 
• Liaise across multiple teams, finance, legal, and marketing
• Address partner administrative tasks (LMS support, Veeva.com, employee queries)
• Data management across multiple platforms

Requirements

• Proven experience as an Administrative Assistant or relevant role
• Experience in Microsoft Office applications (Outlook, Word, Excel, and PowerPoint)
• Knowledge of online calendars and scheduling (e.g. Google Calendar)
• Ability to prioritize work and handle multiple tasks simultaneously
• Excellent time management, communication, and interpersonal skills
• Ability to deal with stakeholders at all levels and in many locations around the world
• Well-organized and detail-oriented with excellent follow-up skills
• Fluent in verbal and written English
• Ability to maintain a flexible attitude and successfully operate in a fast-paced environment with changing priorities
• Motivated and possessing the ability to work independently and as a team player with little supervision

Nice to Have

• Knowledge of WordPress, Zoom, and Microsoft Office
• Additional qualifications as an Administrator are a plus
• Design, Social Media, Marketing experience
• Marketing Automation such as Marketo Engage

#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].

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