Operations Associate – Alliances

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Veeva Team is looking for an Operations Associate to provide high-quality operational, administrative and go to market support to the Alliances team and Veeva partners. The person in this role will undertake a range of duties required to maintain efficient and effective communication and support for Veeva partner programs such as signing on new partners, assisting with partner renewals, supporting partner newsletters, social media, web updates and events, and general support of our Alliance team, programs and Veeva partners.

The successful candidate should have a high-energy level and be relentlessly focused on Customer Success. They should be highly organized with an eye for the finer details required in an operations and communication focused role. Ultimately, the candidate should be detail oriented, able to handle administrative tasks, support marketing projects and deliver high-quality work under minimum supervision.

What You’ll Do

• Manage end-to-end sign-on and renewal process for partners
• Navigate legal review and handle financial document information
• Support partner renewal process
• Presentations/web/social media post design
• Manage webpage updates/listings
• Manage and improve upon existing processes and reporting
• Liaise across multiple teams, finance, legal, marketing
• Address partner administrative tasks (LMS support, Veeva.com, employee queries)
• Data management across multiple platforms

Requirements

• Proven experience as an Administrative Assistant or relevant role
• Reporting and communication of partner metrics
• Presentation slide design, ability to follow brand style (PowerPoint/Google Slides)
• Experience in Microsoft Office (Outlook, Word, Excel, and PowerPoint) and Google applications
• Knowledge of online calendars and scheduling (e.g. Google Calendar)
• Regular website listing updates
• Ability to prioritize work and handle multiple tasks simultaneously
• Well-organized and detail-oriented with excellent follow-up skills
• Ability to maintain a flexible attitude and successfully operate in a fast-paced environment with changing priorities
• Motivated and possessing the ability to work independently and as a team player with little supervision
• Fluent in verbal and written English

Nice to Have

• University degree in Marketing, Business Administration, Communications, or related field
• Experience writing newsletters
• Experience maintaining/handling large lists of contacts
• CRM experience
• Basic HTML / CSS skills
• Knowledge of WordPress, Zoom, and LMS systems
• Marketing Automation such as Marketo Engage
• Basic design skills, e.g., Photoshop, Adobe Express, etc.
• UX copywriting

#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].

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