Operations Data & Admin Analyst

Role Overview

We are looking for a highly organised, detail-oriented, and data-savvy Data & Administrative Analyst to join our Global Operations team. This role will play a critical part in ensuring the smooth running of internal operational and administrative processes, data management and reporting. You will work across platforms, collaborate with cross-functional teams, and contribute to the maintenance of high-quality operations data, supplier management, and team operations.

Key Responsibilities will include, but are not limited to:

1. Administration & Process Management

• Execute administrative processes, including contract issuance and tracking.
• Ensure internal systems, trackers, and shared folders are maintained and aligned with global processes.
• Maintain document hygiene across team folders and ensure standardisation of templates and naming conventions.
• Draft clear and effective communications for internal operations updates or instructions to the wider business.

2. Data Handling & Analysis

• Conduct regular and ad hoc reporting across key operations functions, working with the wider operations team to enhance reporting capabilities.
• Enter and update employee records across core systems.
• Perform people data analysis
• Support with first-check validation of project codes during setup.

3. Operational Support

• Maintain a central view of all suppliers, track contract expiry dates, and assist in onboarding new vendors.
• Manage contractor data, ensuring accuracy of start dates, rates, and related contractual updates in collaboration with the Talent team.
• Provide logistical support for key company events (e.g. Training events, Indaba, Christmas party), coordinating with relevant stakeholders.

Skills & Experience Requirements

• Strong analytical mindset with demonstrated experience in handling and interpreting data.
• High proficiency in Microsoft Excel and PowerPoint; experience with reporting tools or databases is a plus.
• Highly organised, detail-oriented, and thorough in execution.
• Proactive, with the ability to manage multiple tasks and deadlines independently.
• Comfortable navigating ambiguity and working collaboratively across global teams.

Nice to Have

• Experience in working with HR and PSA systems.
• Data Analytics skills

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