Operations Manager

Description and requirements

Skanska, one of the world’s largest development and construction companies, dates back 135 years and had a 2021 revenue of around £12.5 billion. We have 3,300 experts in the UK alone, could joining us be your next career move? 

Our Building Services team are looking for a (Job Title) to join the team (on-site at *location* or on one of our projects) in (Location). The purpose of the role will be (to ensure organisational effectiveness to deliver the operation of the estate’s services, within budget and to carry out the Trust’s business within defined limits.

To lead the delivery team in all PPM and reactive works activities for the new RLH, and TAWB buildings and to ensure a safe, secure and seamless service is provided to the agreed contract specification. 

Working as part of the RLH Skanska senior management team, the position also contributes to the development and implementation of organizational strategies, policies and practices) 

Our Global Healthcare Centre of Excellence shares best practice from over 400 projects across the world, to deliver new approaches to our healthcare projects. 

A properly cleaned, ventilated or heated room makes a real difference to a patient’s wellbeing and recovery. 

Skanska’s teams support frontline workers in hospitals across the country. We help to manage and reduce hospital energy use, cutting carbon emissions and reducing waste disposal costs. 

You’ll: 

To implement and improve the operational systems, processes and policies to facilitate the most effective and efficient delivery organisation, specifically, support better management reporting, information flow and management, business process and organizational planning. 

To manage the financial performance of the delivery team against budget including: –

• Setting strategy for overtime
• Continuously review the productivity levels of Skanska directly employed Technicians, Engineers, Craftsperson’s and Assistants, ensuring full utilisation with a view to minimising sub-contractor spend
• Defining the recruitment strategy
• Managing financial penalties for non adherence to contractual SLA’s relating to the delivery of Planned and reactive work
• Setting strategy for training budget for Delivery Team

Ensure that the skills and competencies of Skanska Engineers, Technicians and Delivery Managers are appropriate to need. Specifically ensure that checks on the competencies of Engineers and Technicians are sufficient to assure they are fit to undertake the work on which they will be deployed

To effectively manage the activities of the Delivery Team, in particular direct line reports; duties will include: –

• Ensure Skanska and Agenda for Change policies are adhered to particularly regarding management of absence, performance, grievance and disciplinary etc.
• To carry out appraisals on team members and develop training plans and ensure that skills matrices are updated.
• Employee relations activities

To be a key contact and to build and maintain an effective and supportive working relationship with members of the delivery team and colleagues both within Skanska Estates and Facilities Department and Royal London Hospitals NHS Trust.

We’re looking for: 

Essential

• Degree level or equivalent within specialism. 
• Knowledge of the full range of administrative and organisational policies and procedures
• 4 years experience of administrative supervision
• A high-level understanding of spreadsheet and database applications 

Desirable

• Have formal training in performance improvement techniques e.g. Lean, Six sigma etc.
• Experience of working in a hospital environment

Equal opportunities

We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic – we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska. 

Flexible working 

We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role. 

Reasonable adjustments 

We would like you to perform at your best at every stage of our recruitment process. Please contact us using [email protected] if you require any adjustments that would support you throughout your application. 

More information about the role 

Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: [email protected] 

Closing date 

The closing date for this vacancy may be subject to change any time at the sole discretion of the business. 

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

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