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| Support Services – Glendale/Walnut Operations Manager -CIW Full Time/Mon-Fri/9:00am- 5:00pm Pay Ranger: 114,400 – 145,600 Under the direction of the Vice President of Transformation, The CIW Operations Manager is responsible for overseeing the day-to-day operations of the Front Porch Center for Innovation and Wellbeing (CIW), including staff management, grant management, vendor evaluation, CIW report creation, marketing and promotion, and management of pilot projects. The Operations Manager will also provide support to the Vice President and serve as the acting lead in their absence. |
| ESSENTIAL FUNCTIONS |
| The job responsibilities outlined are fundamental to the CIW Operations Manager role. However, the scope of duties may expand, and additional responsibilities may be deemed essential for the position. * Manage and monitor team operations, including hiring, onboarding, training, guidance, scheduling, timekeeping, performance management, and corrective actions when necessary. * Oversee a portfolio of high-visibility and complex projects in coordination with the FPCIW team, ensuring alignment with organizational standards for culture, leadership, performance and growth, while setting and achieving defined program and project goals. * Lead and manage grants and similar funding opportunities, including grant prospect research, funder communications, grant accounting, and reporting. * Lead primary level external business relationships, and coordinate with CIW and Front Porch teams on evaluating and vetting new solutions and vendors. * Manage the development, production, and dissemination of all CIW reports and white papers, including drafting, editing, and preparing materials for final review by the VP of Transformation. * Coordinate and support content production for the FPCIW website and social media channels, ensuring content is updated timely, accurately and in alignment with organizational priorities. * Organize training and learning opportunities for a wide range of Front Porch residents, employees, and community stakeholders; support curriculum development needs, and act as a community “super user” to promote sustained adoption of CIW initiatives. * Perform Other duties as assigned. |
|
| education OR EQUIVALENT QUALIFICATIONS | |||
| Essential/Preferred | Type | Specialization | Equivalent experience instead of Education |
| Essential | Bachelor’s Degree | Business, Information Technology, Gerontology, or related area | 5 years of related work experience. |
| Preferred | Master’s Degree | Business, Information Technology, Gerontology, or related area | Bachelor’s Degree plus 8+ years of related work experience. |
| CREDENTIALS OR EQUIVALENT QUALIFICATIONS | ||
| Essential/Preferred | Type | Description |
| Essential | None | None |
| Preferred | Certification | A project or program management certificate from PMI or similar organization. |
| EXPERIENCE OR EQUIVALENT QUALIFICATIONS | ||
| Essential/Preferred | Minimum Experience | Details |
| Essential | 2 years | Project coordination and management experience in project plan design and implementation. |
| Essential | 2 years | Team management/supervision experience directing projects and managing budgets, coordinating the work of operational teams, and fostering collaboration, team building, and conflict resolution. |
| Essential | 2 years | IT project management experience, including technology research and development, Application implementation, solution delivery, and vendor management. |
| Essential | 2 years | Marketing and communications experience with social media, newsletter/blog writing, website management, live presentations and slide deck development. |
Front Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws.
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