Operations Manager – Retail Environments

Purpose of the Job

*Please note: This is a fixed-term contract position, active from the start date until December 2026.

As a member of the retail experience team, you will be an integral partner on key initiatives in North America. This role will serve as an Operations Manager, supporting priority retail environments initiatives, team operations + process development, and our marketing place door tiering program. Your role is to ensure the success of assigned projects through operational excellence, inclusive of managing deadlines, budgets, and deliverables. Empowered to drive change based on project needs to ensure projects stay on objective and timeline.

This will be a hybrid position based in Portland, OR on site at the client. This role will be required to be in office 3-4 days per week, with the ability to work from home the remaining days.

Key Responsibilities

• Project planning + management support of priority initiatives being led by the Retail Environments Team.
• Partner in managing the Marketplace Tiering Framework program. Including door-level data, program evolution, and reporting
• Support building the retail environment investment strategy, roadmap, and marketplace analysis
• Support sales and impact measurement from priority brand environment investments
• Support the development and documentation of project briefs
• Create and maintain project timelines and all cross-functional team deliverables
• Schedule, moderate, and recap assigned project & team meetings
• Provide weekly, bi-weekly, or monthly project status reports
• Maintaining the retail environments database which includes store locations, fixture type + qty, etc.
• Manage the project folder structures and content
• Support in the development of presentation content and documentation
• Facilitate the development and documentation of our team’s operating procedures
• Ensure alignment and management of deliverables for our seasonal go-to-market milestones
• Support in planning for team meetings, team building activities, and development plans

Knowledge, Skills + Experience

• +5 years of project management or team operations experience managing complex programs with numerous deliverables, deadlines, and stakeholders
• Preferred experience incorporates retail market in store development
• Ability to multi-task and manage multiple projects at once; ability to prioritize and drive focus in complex projects
• Advanced in Microsoft PowerPoint, inclusive of deck building, design, and executive storytelling
• Experience in cross-functional partner relationship management
• Strong data organization and reporting ability
• Strong collaborative mindset and proactive attitude

Company Benefits

• Healthcare, Dental, Vision Insurance.
• Short-term and long-term disability coverage.
• 401k with discretionary company match.

Your Application will be reviewed by a member of our Recruiting Team and we’ll reach out to you directly if there’s a fit for the position. We’re using video conferencing software to conduct many of our interviews, but all interviews will be live with a member of our Recruiting or Hiring teams.