Operations Support Specialist

Advanced Technologies and Laboratories (ATL), a Planned Systems International (PSI) company, is hiring for a Operations Support Specialist in Richland, WA.

This position will support Navarro-ATL. Navarro-ATL is located in Richland, WA and operates, manages, and maintains the 222-S Laboratory Complex for the Department of Energy. Navarro-ATL members are Navarro Research and Engineering, Inc. (Oak Ridge, TN), and Advanced Technologies and Laboratories International (Gaithersburg, MD).

This position will be located at the Navarro-ATL business office in building 2425 Stevens Center Place, Richland, WA.

This position will support the Navarro-ATL Contractor Assurance department through general programmatic support in the areas of issues management and assessment (iCAS), performance metrics, and requirements management.

Provide general programmatic support to the Contractor Assurance team in various areas such as issues management and assessments in the Integrated Contractor Assurance System (iCAS), data review, performance metrics, etc.
• Assist and serve as back-up to the primary administrator of iCAS by supporting all phases of iCAS. Duties to include: evaluation/screening of issues, monitoring and tracking of corrective actions, assisting actionees and Responsible Managers in developing and closing corrective actions, and performing trend analysis.
• Participate in and support event investigations and cause analysis for events and incidents.
• Provide support to the Navarro-ATL assessment program.
• Provide support on the development and implementation of internal performance metrics, charts, and reports.
• Provide support to the requirements management program for the implementation of the electronic requirements management system.
• Track identification and flow down of Navarro-ATL contract requirements into implementing organizational programs and procedures to establish traceability of requirements and to report on gaps in implementation.
• Interface with Navarro-ATL management and requirement Technical Owners to provide guidance on the implementation of the Requirements Management process.
• Perform other duties as assigned.

• Bachelor’s degree (BA/BS) in related field and 2 years of related experience or equivalent combination of education and/or experience.
• Strong analytical and problem-solving skills.
• Strong communication and collaboration abilities.

• Bachelor’s degree plus 5 years of related experience or an equivalent combination of education and experience.
• Previous experience working with an electronic issues management program, such as DevonWay iCAS.
• Previous experience working with electronic requirements management tools and techniques, such as IBM DOORS or other relational database tools.
• Previous experience working with DOE or other government entities.

Grade 14: $77,969 – $91,975

Grade 16: $88,200 – $111,100

The grade level offered to the selected candidate will be based on business needs and the candidate’s education, training, and/or relevant experience.

PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.

It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.
Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job Application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing HRDepartment@plan-sys.com, or by dialing 703-575-8400.