Job Req Number: 78908

Time Type: Full Time

Operator, Administrative Specialist

It takes a special kind of drive to keep the world moving; and due to growth, DSV is looking to recruit. Please click on the link here to get see more about DSV.

DSV are recruiting for an Operator, Administrative Specialist at Thrapston.

This role will provide a customer focused administration service on selected accounts. Working directly with the client’s customer service team to achieve delivery targets on orders as per customer requirements. 

• You must be a committed player within the site administration team supporting colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices.
• It is essential that you have at least 1 years’ experience of working in a Customer Service role and an understanding of warehouse and logistic operations.

Key Tasks & Responsibilities

• Day to day responsibility for the running of the contract in a customer service capacity.
• Meet the customer’s operational requirements.
• Ensure deliveries are made on time in full.
• First line support for customer and DSV to ensure that all issues are proactively handled.
• Support colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices.
• Responsible for the completion/population of location KPI’s as well as being responsible for Customer invoicing processes.

Skills and Competencies

• Good communication skills
• Good organization skills and effective time management
• Manage time effectively
• Attention to detail
• IT Literate in Microsoft Office
• Problem solving
• Understanding of CargoWrite is desired, however training can be given.

What can we offer you?

• Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries.
• Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally. For further details on how DSV is working towards these targets, please see here.
• Be part of a company that has strong company values, to find out more about DSV, including our Values, click here.
• In addition, we can offer access to a selection of employee benefits, such as:
• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
• Salary Sacrifice Cycle Scheme
• WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
• LifeWorks app for access to cashback and discounts on high street and online brands.
• Life Insurance and which includes access to expert probate support.
• Eyecare Voucher Scheme

DSV Careers

If you want to know a bit about DSV Careers, please click on the link here.

DSV – Global Transport and Logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

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