Outreach Worker – Mobile Health Unit

Pay Schedule I, Grade 19, Regular Schedule: 35 hours per week

A vacancy exists in the Bureau of Behavioral Health, Department of Health and Human Services.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experiences on your Application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the “Work experience” section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You can attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

Examples of Duties

Under general supervision, performs a variety of community outreach responsibilities to support countywide public health initiatives, with a focus on public education, engagement, and increasing participation in programs and services.

Examples of Essential Duties

• Serves as the primary driver and on-site support for the Mobile Health Unit (MHU), transporting the vehicle to scheduled locations across Baltimore County and ensuring it is operated safely and professionally during community events.
• Conducts pre- and post-operational vehicle inspections, follows established safety protocols, and ensures equipment and materials are properly secured, loaded, and stored.
• Assists with MHU setup, takedown, and operational needs, including maintaining cleanliness, powering the unit, and preparing interior spaces for client services.
• Represents the department at health fairs, outreach events, and partner sites by engaging community members, distributing health education materials, and directing residents to available public health services.
• Supports the delivery of culturally appropriate health promotion messages and materials, particularly in underserved and high-need communities.
• Maintains communication with outreach and clinical staff during events and completes all necessary post-event documentation and reporting using digital tools.
• Monitors shared calendars, responds promptly to outreach communications, and ensures outreach-related forms (e.g., JotForms, tracking logs) are completed accurately and on time.
• Provides logistical support for tabling, resource navigation, and connecting residents with health screenings or services offered by the MHU or community partners.

Examples of Other Duties

• Drives the MHU to and from scheduled outreach events, ensuring proper setup, breakdown, and operational inspections; transports supplies, equipment, and staff in support of broader health department outreach initiatives.
• Operates the vehicle in accordance with all county safety guidelines and assists in maintaining its cleanliness, fueling, and readiness.
• Provides on-site support during outreach activities, including distributing materials, assisting with setup, and engaging with community members as needed.
• Performs other related duties as required.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all the essential job functions of each position in the class. Each position may not be required to perform all the essential job functions listed.)

Qualifications

Required Qualifications

• Possession of a Bachelor’s degree from an accredited college or university.
• AND
• Two (2) years of professional experience in community outreach, including direct public engagement and regular operation of large vehicles (e.g., commercial vans, box trucks, or Mobile Health Units).

Additional Requirements:

• Valid driver’s license.
• Clean driving record with no at-fault accidents within the past three (3) years.

Preferred Qualifications

• Current certification in Basic Life Support (BLS).

Knowledge, Skills, and Abilities (Entry Level)

• Knowledge of English grammar and clear communication practices.
• Knowledge of and sensitivity to cultural influences and health equity principles.
• Ability to establish effective working relationships with diverse communities, health department staff, and external partners.
• Ability to communicate effectively with individuals and groups, including at outreach events.
• Ability to safely operate a large vehicle and perform pre-/post-operational safety inspections.
• Ability to manage logistics for outreach events, including setup, materials coordination, and equipment transport.
• Ability to work flexible hours, including evenings and weekends.
• Ability to work in varied community settings, including indoor and outdoor environments.
• Ability to coordinate logistics across multiple departments and initiatives.
• Ability to accurately maintain documentation related to outreach activities, vehicle usage, and event outcomes.

Knowledge, Skills, and Abilities (Full Performance)

• Knowledge of Baltimore County Health Department rules, regulations, and standard operating procedures related to outreach and vehicle operation.
• Knowledge of community-based organizations, public health initiatives, and referral systems.
• Skill in public speaking and engaging diverse audiences at community events.
• Skill in developing, organizing, and presenting outreach materials tailored to the target population.
• Skill in coordinating mobile event logistics, including MHU site planning, compliance with safety regulations, and support for interdisciplinary teams.
• Skill in navigating community dynamics with professionalism, cultural humility, and problem-solving ability.

Licenses and Certificates

Possession of a valid driver’s license equivalent to a non-commercial, class C Maryland driver license is required at the time of application.

Proof of Licenses, Certifications and Education

Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant’s major field of study.

Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc.(www.WES.org).

Mail or deliver documents to:

ATTN: Outreach Worker – Mobile Health Unit

Baltimore County Government

308 Allegheny Ave.

Towson, MD21204

You must attach your transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

Persons appointed to this classification may be required to work nights, evenings and weekends.

Physical and Environmental Conditions

The work of this classification is generally sedentary but may require some traveling throughout the County and lifting and carrying in the setup of educational displays and presentations.

Medical Examination and Employment Background Investigation

Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.

Employment Benefits for Full-Time, Merit or Classified Employees

Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer

Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace

All Baltimore County offices are smoke free.

Drug free workplace

Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Salary

Annual Salary review – Step increases may be granted on anniversary date based on satisfactory job performance

General Increases – Cost of living increases and adjustments may be granted as legislated.

Longevity Increases – In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.

Employee Assistance Program

Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts

Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance

Employees may elect basic term life insurance for themselves equal to one time the employee’s annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement

Employees are required to participate in the Baltimore County Employees’ Retirement System (ERS), with very limited exceptions.

Paid Leave

Paid benefits listed below vary depending upon the Classification.

Sick Leave

Vacation Leave

Personal Leave

Holidays

Bereavement Leave

Jury Leave

Military Leave

Baltimore County Employees Federal Credit Union

Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit

Payroll through direct deposit to the financial institution selected by employee is required.

Educational Assistance

70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.

Deferred Compensation

Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer

This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.

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