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| Position/Classification Title | Administrative Support Specialist |
|---|---|
| Working Title | Parking Operations Coordinator |
| Competency Level | Advanced |
| Position Number | 230024 |
| Salary Grade Equivalent | |
| FLSA | Non-Exempt |
| Appointment Type | Permanent – Full Time |
| FTE | 1 = 40 hours/week, 12 months |
| If time limited, duration date | |
| Department Hiring Range | $34,602 – $54,000 |
| EEO-1 Category | Administrative Support Workers |
| SOC Code | 43-9199 – Office and Administrative Support Workers, All Other |
| Be an Eagle – Where Purpose Takes Flight! | Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution-we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress. Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement. An opportunity awaits you at NCCU, where your purpose can take flight. Visit NCCU.edu. |
|---|---|
| Primary Function of Organizational Unit | Parking Services manages the University’s parking resources by providing campus access to the campus community, visitors and our guests. We are committed to a safe and orderly parking environment through enforcement of parking rules and regulations. We are a customer service driven department. |
| Primary Purpose of Position | This position is point of contact person for the Parking Division. This position handles Parking Related questions/issues that may derive from students/staff/faculty/administrators and visitors. This position has knowledge of the policies and standard operating procedures of the Parking Department. |
| Required Knowledge, Skills, and Abilities | The successful candidate must possess a working knowledge of using computers and hand held devices; knowledge of properly operate all equipment needed to perform job function and report issues if not functioning immediately; knowledge of the operations of the organizational and familiarity with the infrastructure of the assigned area (e.g., buildings, location of exists etc.); knowledge of understand parking and transportation rules and regulations; ability to negotiate and resolve conflicts; ability to transmit radio messages using established protocols and procedures; ability to issue citations; ability to assist in emergency response; ability to provide support for special events; ability to control and direct traffic of people and vehicles; ability to erect barricades; ability to provide motorist assistance; ability to work independently with little or no supervision; requires initiative to see projects and assignments through to completion; will learn, interpret and analyze information to generate appropriate decisions; exercise judgment and discretion in problem solving; plan, prioritize and organize workflow; excellent analytical and organizational skills are required; excellent written, proofing and editing skills along with great oral communication skills are required; great interpersonal skills are an asset to interface effectively and diplomatically with a wide range of individuals in a high pressure environment |
| Minimum Education/experience | High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience. |
| Licenses or Certification required by Statute or Regulation | N/A |
| Equal Opportunity Employer | North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran. |
| Work Hours | Monday through Friday 8AM to 5PM |
| Position required to work during periods of adverse weather or other emergencies | Yes |
| Campus Security Authority Designated Position | Yes |
| Required Competency | Knowledge – Program |
|---|---|
| Duties | This position assists with administrative support for the Parking program processes. The position is also responsible for general office operations that include requisitioning of goods and services, processing contracting services, and office needs. Issuing parking decals etc. |
| Required Competency | Customer Service |
|---|---|
| Duties | This position is the primary contact for customers for the Parking Department. This position will ensure compliance with university and departmental regulations on customer service |
| Required Competency | Data/Information/Records Administration |
|---|---|
| Duties | This position is responsible for primary vendor contact for Parking. This positions services as front line contact for appropriate research and resource for vendors questions and comments. This position also process vendor payments and requisitions for procurement. |
| Required Competency | Office Technology |
|---|---|
| Duties | This position uses various software and hardware components such as Microsoft Office, all Banner Modules of Internet Native Banner (INB), and Student Services Banner. |
| Required Competency | Other Duties as Assigned |
|---|---|
| Duties | Other duties as assigned. |
| Posting Number | SPA01436P |
|---|---|
| Open Date | 10/27/2025 |
| Close Date | 11/03/2025 |
| Special Instructions to Applicants | Pre-Employment Requirements:
This is an internal posting open to NCCU Employees only Employee Benefits available to NCCU permanent employees include the following and more:
|
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