Patient Access Pre-Registration Representative

1.0 FTE – Day Shifts

Starting Pay: $20.78 – $25.98 (Based on experience)

At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package. To keep up with the evolving trends, Olmsted Medical Center offers the following for employees who are employed at a 0.5 FTE or higher.

• • Medical Insurance
  • Paid Time Off
  • Dental Insurance
  • Vision Insurance
  • Basic Life Insurance
  • Tuition Reimbursement
  • Employer Paid Short-Term Disability and Long-Term Disability
  • Adoption Assistance Plan

Qualifications:

• Minimum of an Associates Degree in a Business-related field or equivalent experience required
• Excellent computer skills, Medical Terminology experience preferred
• Strong written and verbal communication skills required
• Self-motivated
• Detail-oriented and accurate
• General knowledge of accounts receivable preferred
• Minimum of one year registration and scheduling experience

Job Responsibilities:

• Completes all demographic and registration requirements in Epic.
• Submits subscriber and insurance information to real time eligibility (RTE) vendor for insurance coverage verification.
• Sets up insurance utilizing Epic system
• Answers patient questions including scheduling, registration and insurance concerns.
• Reviews visit type information and appointment indication to complete estimate for self-pay patients.
• Participates actively in department meetings.
• Initiates estimate inquiry with call center and prior authorization team.
• Creates estimate letter and mails to self-pay account patients.
• Remains calm and de-escalates crucial conversations.
• Attends education and training seminars.
• Other duties as assigned.