Patient Access Representative

Job Title: Patient Access Representative

Location: Newark Beth Israel Medical Ctr

Department Name: Department of Pediatrics

Req #: 0000228340

Status: Hourly

Shift: Day

Pay Range: $20.60 – $25.84 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate’s educational background, skills and professional experience.

Job Overview:

Performs all duties related to the pre-registration, registration, and financial clearance processes for all patients (emergency, ambulatory and in-patients). Responsible for collecting proper data to insure hospital bills will be paid by a third- party payer or the patient. Provides “front-door” customer service to patients and orients patients to the registration/admission process. Performs scheduling functions of new and follow-up patients and discharges patients accordingly. Responsible for identifying, collecting and reconciling patient liabilities on a routine basis. Corresponds with Supervisor/Manager on operational issues as required.

Qualifications:

Required:

• High School diploma
• Possesses background in medical terminology and experience with medical insurance.
• Equivalent relative experience dealing with the public

Preferred:

• Minimum 2-3 years in Admitting / Registration or hospital billing experience, or working knowledge of registration, insurance, and billing requirements

Scheduling Requirements:

• Day shift, between 8:00am-5:00pm
• Monday-Friday
• Full-Time, 37.5 hours per week

Essential Functions:

• Answers the telephone courteously and in a timely manner
• Demonstrates and maintains the current knowledge of Insurance Companies, State and Federal Healthcare Regulations and requirements
• Demonstrates the ability to enter patient’s demographic/insurance information in the computer system accurately and timely
• Demonstrates the ability to verify patient’s insurance benefits and obtains the appropriate pre certs/authorizations, and /or referrals as required by the insurance carrier
• Ensures that the patient or responsible party signs all appropriate documents (i.e. consent forms, bill of rights, etc.) and places them in the chart accurately and timely
• Greets and assists patients/visitors in a courteous and timely manner
• Greets and assists patients/visitors in a courteous and timely manner
• Obtains Advance Medial Directives if available and scans them into RAS accurately.

Benefits and Perks:

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees’ physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
• ….and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer