Patient Access Representative

Job Title: Patient Access Representative

Location: RWJUH Hamilton Hospital

Department Name: Emergency Dept Access Service

Req #: 0000216803

Status: Hourly

Shift: Day

Pay Range: $23.28 – $23.28 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate’s educational background, skills and professional experience.

Job Overview:

The Patient Access Representative requires a high degree of accuracy in obtaining all registration and financial data to provide necessary medical treatment for the patient and obtain proper reimbursement for the hospital.

Qualifications:

Required:

• High school graduate or equivalent
• Requires typing skills, medical terminology, office procedures

Preferred:

• Data entry and customer service experience preferred
• Excellent communication and interpersonal skills

Scheduling Requirements:

• Per Dime Day
• Rotating weekends and holidays

Essential Functions:

• The Patient Access Representative position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely
• Responsible for greeting all patients in a timely and friendly manner
• Ensure that all customers, external and internal, are treated with the highest level of respect
• Provides a safe and secure environment for the patient during the registration process
• Review and communicate all forms and obtain required signatures for services provided
• Ensures accuracy and thoroughness in collecting and documentation of the patient s demographic and insurance information, and utilizes the technology available to complete the registration, and participates in creating a positive environment for patient and colleague satisfaction

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.