Patient Access Representative II

Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.

About the opportunity:

Responsible for patient-facing registration and associated tasks which include information collection, validation, and requisitioning of orders and services. Insurance-related tasks include verification, collection of co-payments, and associated paperwork.

What you will do:

1. Obtains and verifies patient information for registration. Consistently demonstrates dedication to customer service by meeting patients needs in a flexible and responsible manner.
2. Requests payment of financial responsibility from patient/guarantor.
3. Obtains federally-required and hospital-required consent for conditions of admissions.
4. Posts monies collected and/or data entry of charge codes to financial system.
5. Reconciles daily bank bags.
6. Works in various patient settings and locations. For example Beaver Creek, Eagle etc.
7. Perform Switchboard/operator and bed control functions as needed.
8. Must be able to work a complete Night Shift and take night call when necessary.
9. Helps to train and educate new staff.
10. Model the principles of a Just Culture and Organizational Values.
11. Perform other duties as assigned. Must be HIPAA compliant.

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

What you will need:

Experience:

• Experience in healthcare, previous admitting, clerical, customer service, or hospitality preferred.
• Completed Rep II requirements and post test.

License(s):

• N/A

Certification(s):

• N/A

Computer / Typing:

• Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Must have typing and computer skills for this position.

Must have working knowledge of the English language, including reading, writing, and speaking English.

Education:

• Course work in Medical Terminology preferred.

Benefits at Vail Health (Full Time) Include:

• Competitive Wages & Family Benefits:
• Competitive wages
• Parental leave (4 weeks paid)
• Housing programs
• Childcare reimbursement
• Comprehensive Health Benefits:
• Medical
• Dental
• Vision
• Educational Programs:
• Tuition Assistance
• Existing Student Loan Repayment
• Specialty Certification Reimbursement
• Annual Supplemental Educational Funds
• Paid Time Off:
• Up to five weeks in your first year of employment and continues to grow each year.
• Retirement & Supplemental Insurance:
• 403(b) Retirement plan with immediate matching
• Life insurance
• Short and long-term disability
• Recreation Benefits, Wellness & More:
• Up to $1,000 annual wellbeing reimbursement
• Recreation discounts
• Pet insurance

Pay is based upon relevant education and experience per hour.

Hourly Pay:

$21.32—$25.40 USD

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