Patient Information Liaison / Health Information Management / Full Time

Job Description

Summary of Performance Expectations:

The Patient Information Liaison is responsible for assisting in the release of information requests in accordance with federal and state regulations, organizational policies, and HIPAA privacy standards. This role serves as the primary point of contact for patient portal support for both the acute and ambulatory settings. Work is performed in accordance with established policies and procedures and does not involve independent discretion regarding the release or denial of protected health information.

Education & Credentials:

Required

Health Information Technology certification or High School diploma or equivalent and extensive knowledge and demonstrated Health Information Management (HIM) experience. .

Preferred

Associate degree in Health Information Technology.

Work Experience:

Required

Three years of healthcare experience utilizing an electronic medical record system. Given training and on-the-job experience, the incumbent should be proficient in the basic aspects of the job within three months of employment date.

Preferred

Experience related to release of information concepts.

About Us

About Catawba Valley Medical Center

COMPREHENSIVE, ACCESSIBLE HEALTHCARE SERVICES IN THE CATAWBA VALLEY

As the region’s largest not-for-profit community hospital, we exist to heal and comfort patients, to promote and foster a healthier community, and to ensure access to healthcare to all who need it – regardless of ability to pay. With a wide array of medical specialties, our skilled nurses and providers are trained to treat virtually any type of injury or illness, providing high-quality, easily accessible healthcare close to home.

Our mission: Exceptional Healthcare. Every Person. Every Time.

At A Glance:

• North Carolina’s first and only 5-time Magnet recipient for nursing excellence
• Region’s only level III Neonatal Intensive Care Unit (NICU)
• Women’s Choice Award winner for America’s Best 100 Hospitals for Patient Experience for six consecutive years
• American College of Surgeons Accredited Comprehensive Community Cancer Center

HIGH LEVEL OF TECHNICAL CARE FROM MEDICAL EXPERTS

Catawba Valley Medical Center offers a wide range of services from experienced medical specialists capable of addressing virtually any healthcare concern. Our current hospital holds 258 beds and serves the five-county Hickory area. Through our skilled medical practitioners and our highly trained staff, we strive to provide the highest level of medical expertise using the latest, state-of-the-art technology available.

One of our goals at Catawba Valley Medica Center is to provide seamless care between your primary care provider and our hospital. Being a part of a vast healthcare network allows for easier and more efficient communication between local physicians, medical specialists and our hospital. No one should have to travel far for the expert level medical treatment they need. We work with a plethora of medical specialists capable of diagnosing, treating and operating on a wide variety of conditions.

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