Patient Services Rep

City/State

Norfolk, VA

Overview

Work Shift

First (Days) (United States of America)

Sentara Health is currently seeking a Patient Services Representative at our Sentara Leigh Hospital in Norfolk, Virginia. 

Hours/Shift: Part-Time, Days, and possible alternating weekends/holidays.

Sentara Benefits:

We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits – Sentara (sentaracareers.com) 

• Join our team! Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years.

Click on the link below and learn about our workplace culture. We are “Fami-Leigh.” https://youtu.be/ftskcBA4u0M

Position Overview:

As a Patient Services Rep with Sentara, you will assist and interacts with patients and visitors to provide information in response to inquiries about services. You will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.

Education Required:

High School Diploma

Experience Required:

One year of experience in each:

Administrative

Clerical

Customer Service

Medical Terminology. 

Keywords: #INDEED, Customer Service, Data Entry, Insurance Verification, clerical, medical terminology, administrative, Talroo-Allied Health, non-clinical, monster.

Job Summary

Assists and interacts with patients and visitors to provide information in response to inquiries about services.

One year of experience in Administrative, Clerical, Customer Service and Medical Terminology

Qualifications:

HS – High School Grad or Equivalent (Required)

Administrative, Clerical, Customer Service, Medical Terminology

Skills

Active Listening, Critical Thinking, Speaking

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

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