Payment Poster – Green Bay, WI

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This position is full-time and will work 40-hours per week. It is full-time benefit eligible.

Payment Poster

Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they’re our employees. We’re an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.
Job Summary

The Payment Poster is responsible for accurately posting and reconciling incoming payments to patient accounts, ensuring all transactions align with services rendered. This role reviews and resolves discrepancies, applies payments appropriately, and maintains up-to-date financial records within the billing system. The Payment Poster plays a key role in supporting revenue cycle accuracy and timely account resolution.

What you will do

• Accurately post and apply payments from patients and insurance carriers to patient accounts
• Review Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) to ensure payments align with payer contracts; identify and escalate discrepancies.
• Process contractual adjustments, denials, and rejections in accordance with payer guidelines.
• Balance daily postings and reconcile batches to ensure accuracy of transactions.
• Respond to internal inquiries (phone calls, in-basket messages) related to payment posting issues.
• Assist with audits, reporting, and other departmental projects as assigned.

Education Qualifications

• High School Diploma and/or GED Required

experience Qualifications

• 1-3 years experience in a medical business office. Preferred
• 1-3 years insurance experience. Preferred

Skills and Abilities

• Knowledge of insurance reimbursement procedures and practices.
• Computer and 10-key proficiency
• Ability to enter data with a high degree of accuracy and efficiency.
• Ability to work effectively with co-workers as a team member and communicate clearly.
• Experience with computers, data entry and Windows based applications.
• Lockbox knowledge preferred.
• Epic positing and cash management experience preferred.

Physical Demands

• Sit – Constantly
• Stand – Occasionally
• Walk – Occasionally
• Drive – Rarely
• Climb (Stairs/Ladders) – Rarely
• Bend (Neck) – Frequently
• Gross Manipulation (Hands/Arms) – Rarely
• Squat – Rarely
• Twist/Turn (Neck) – Occasionally
• Twist/Turn(Waist) – Rarely
• Lift/Carry 0-10 lbs. – Frequently
• Lift/Carry 11-25 lbs. – Rarely
• Lift/Carry 26-35 lbs. – Rarely
• Push/Pull up to 10 lbs. – Rarely
• Push/Pull 11-25 lbs. – Rarely
• Push/Pull 26-35 lbs. – Rarely
• Reach (Above shoulder level) – Rarely
• Reach (Below shoulder level) – Constantly
• Simple Grasping (Hands/Arms) – Constantly
• Fine Manipulation (Hands/Arms) – Constantly
• Gross Manipulation (Hands/Arms) – Occasionally

Working Conditions

• Noise – Occasionally

Travel Requirements

• 5%

Hearing Requirements

• Hears Whispers < 3 feet – Constantly</li>
• Hears Whispers 3-8 feet – Constantly

Vision Requirements

• Color Discrimination – Constantly
• Near Vision (Correctable to Jaeger 2 or 20/40 binocular) – Constantly
• Distance Vision (Correctable to Snellen chart 20/40 binocular) – Constantly

Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify