Peer Mentor

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<div class="isg-job-description“>Description

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us – and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we’re ready to expand our reach. All we need is you.

Make an impact – from near or far

At SNHU, you’ll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.

The opportunity

As a Peer Mentor, you will work part-time helping students transition to SNHU and make the most out of their first-year experience (FYE). You will report to one the Associate Deans in Global Campus Academics. Peer Mentors provide personalized mentoring to first year students in addition to delivering and supporting programming designed to support engagement and success of at-risk non-traditional students. Peer Mentors connect with students inside the student learning community with virtual one-on-one and group mentorship and (whenever possible) at local, regional meet-up events. Peer Mentors hold regular office hours during which they provide both synchronous and asynchronous assistance to students. Peer Mentors work up to 20 hours a week.

We are a remote friendly working environment. #LI-Remote

What you’ll do:

• Hold real-time office hours throughout the term for mentoring appointments
• Provide one-on-one and group mentorship to first-year students enrolled at SNHU
• Be active (e.g., posting responses, responding to chats) in the Learning Community or activities related to the Learning Community (e.g. webinars) according to set standards
• Engage students through delivery of online webinars or programming
• Maintain confidentiality
• Discuss any mentee concerns with the peer mentor supervisor
• Understand and abide by all SNHU policies
• Attend and participate in all training sessions and meetings
• Reflect the culture and values of SNHU

What we’re looking for:

• 1+ years of experience in customer service or mentoring others
• Access to a personal computer and reliable internet connection

We believe real innovation comes from inclusion – where different experiences, perspectives and talents are celebrated. So if you’re wondering whether SNHU is right for you, take the leap and apply. You might be just the person we’re looking for.

Compensation

The hourly pay range for this position is $15.41 – $24.67. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $17.03 – $23.05.
Southern New Hampshire University reaffirms its continuing commitment to afford qualified or qualifiable individuals an equal opportunity to compete for employment and advancement within the University. To ensure equal employment opportunity, Southern New Hampshire University shall not discriminate against any individual or group because of race, color, creed, ethnicity, sex, religion, national origin, citizenship, marital or parental status, disability, age, gender, gender identity or expression, sexual orientation, pregnancy, veteran/military status, genetic information, or on any other legally prohibited basis.
Southern New Hampshire University does not discriminate on the basis of sex in any education program or activity and is prohibited from doing so by Title IX. This requirement not to discriminate extends to both admission and employment at the University.

 

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