People Administrator

About Motorway

Motorway is the UK’s fastest-growing used car marketplace – our award winning, online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal. Founded in 2017, our technology-led approach has redefined the experience of selling a car, generating thousands of monthly car sales and helping us to grow to a team of over 400 across 4 locations.

We are now valued at over $1 billion and is backed by some of the world’s leading technology investors, having raised £143 million in Series C funding. This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth and help change an industry for the better.

About the team

???? Hi everyone, I’m Savannah, Head of People here at Motorway. Ready for the next step in your career? Always dreamed of being part of a truly 5 ⭐️ standard organisation with a high bar? Have a ton of ideas but no space to implement them? This role might just be for you. I’m looking for an experienced and proactive People Administrator to join our fantastic People Team. If you’re passionate about making a real difference in the employee experience, I encourage you to read on!

About the role

As a People Administrator at Motorway, you will play a key operational role within the People team. This role facilitates the flow and protection of information so that all employees can work smoothly when it comes to people related matters. Responsibilities encompass a broad range of duties, including but not limited to, managing our People help-desk (general HR inquiries), onboarding administration (such as conducting DBS/Right to Work checks), employee data management (i.e creating reports and workflows), general HRIS utilisation, cross-functional liaison (i.e with payroll and IT), and supporting operationally people initiatives (i.e engagement survey and performance cycles). 

This role suits a people professional who has a systematic approach, highly organised, detail-oriented and relishes getting multiple tasks completed in a day. You will play a leading role in maintaining the communication between the people team and the wider business, helping resolve queries and in most cases, will be the first point of contact for administrative activities. 

• HR administration: Maintaining employee records within HR systems (i.e BambooHR and CultureAmp), conducting DBS checks/right to work, processing new starters and leavers, tracking/operational support for visa sponsorships and general people related administration (i.e internal move processing, job information changes, probation pass etc).
• Data management: Updating and maintaining HR systems, ensuring data accuracy and compliance with regulations. This will include employee data and tracking mandatory training such as Bullying & Sexual Harassment training and running audits to ensure completion.
• Employee support: Responding to employee queries, providing information and guidance on Motorway’s HR policies and procedures.
• Process & Policy improvement: Ability to recommend where there may be gaps or updating required to our policies and processes. Pro-active revision of guidance / processes for administrative duties will be required with a focus on automation and streamlining.
• Payroll: Assisting with payroll alignment with our finance team, ensuring accurate and timely processing of salaries and benefits (i.e leaves of absence, sick days, work schedules).
• General administration: Supporting the people team with various tasks, such as preparing reports, setting up workflows and producing salary letters during performance cycles.

About you

• Highly organised and detail-oriented: Meticulous approach to tasks with a strong focus on accuracy.
• Problem solver: Focused on providing solutions to problems by thinking through the issue, blockers and potential solutions. Provides recommendations and leverages team knowledge.
• Strong work ethic: Proactive, self-driven, and committed to delivering high-quality work.
• Trusted people professional: Acts with integrity, confidentiality and trust.
• Excellent communication and interpersonal skills: Able to effectively and professionally interact with colleagues at all levels.
• Tech Savvy: Proficient with Google Suite applications and HR software (e.g., BambooHR, Google Sheets).
• HR Knowledge: A good understanding of UK employment law and some payroll knowledge is a plus.
• Team Player: Collaborative and supportive, yet able to work independently when required.
• Continuous Learner: Eager and proactive to develop skills and knowledge within the HR field.

Our interview process

Our interview process is designed to give you a comprehensive understanding of the role and Motorway, while allowing us to assess your skills and experience. It typically involves the following stages:

• Initial Screening Call (30 minutes): A conversation with a member of our Talent Acquisition team to discuss your background and experience.
• Hiring Manager Interview: A more in-depth discussion with the Head of People to explore your relevant experience and understand your approach to people management.
• People Partner Interview: An opportunity to meet with the Senior People Partner for Seller and Dealer Services to discuss team dynamics and specific challenges.
• Values Interview: A conversation with members of the wider team to assess your alignment with Motorway’s values.

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