People Consulting – Content Producer – GIG

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY- Global Delivery Services (GDS) – Consulting – People Consulting (PC), Learning Lab – Content Producer (Senior)

Managing the global workforce in today’s fast changing and highly disrupted environment is becoming increasingly complex. As a member of our PC practice, you’ll be part of a team that supports clients in aligning their HR function with the organizational plans, keeping employee experience as one of the core considerations. When you join us, you will gain cross-functional, multi-industry, and a global work experience that will also provide myriad growth opportunities.

The opportunity

We are looking for a Senior Consultant with expertise in Content Production to join the PC team. This is a fantastic opportunity to be a part of a leading management consulting firm and for being instrumental in the growth of the Workforce Advisory team.

Your key responsibilities

• Gather, manage, and produce content for a variety of digital experiences
• Produce high quality content for digital learning engagements by:
• reviewing and adapting source content materials
• writing outlines and scripts
• assisting the production team in decisions concerning the courses’ overall look and feel
• Conduct comprehensive reviews to ensure high quality deliverables are produced for the projects, with the aim to obtain excellent feedback from the clients and global project counterparts
• Mentor team members with appropriate competency-based suggestions
• Conduct effective client communication to understand the project requirements
• Automate tasks through appropriate tools and scripting while working in a globally distributed team
• Deliver exceptional client service on a variety of digital learning engagements
• Understand and apply user feedback and recommend improvements in the content

Skills and attributes for success

• High integrity and commitment to work in a new and challenging environment
• Ability to manage ambiguity and be proactive
• Ability to work independently with minimal supervision and produce quality outputs
• Ability to conduct peer reviews and improve deliverables created by others
• Strong communication and presentation skills
• Cross-cultural awareness and sensitivity
• High energy levels, agility, and adaptability
• Good understanding of own strengths and areas for improvement
• Eagerness to help others, and willingness to ask for and accept help
• Critical thinking, situational reasoning, and practical solutioning skills, especially under tight deadlines
• Experience in conducting in-depth research on industry-specific topics and articulating the findings
• Superior written and editorial skills, and ability to get a grasp on EY and client style guides, branding and tones
• Openness to travel for client projects that are approved as per EY and country-specific travel advisory guidelines

To qualify for the role, you must have

• 6 – 9 years of relevant experience, preferably in consulting domain
• Master’s degree in arts, literature, or journalism
• 3 plus years of experience in creative and technical writing
• Relevant professional experience is desirable, particularly in performing large-scale projects in marketing, editing, publishing, or other related fields
• Exceptional written and verbal communication skills, and ability to clearly articulate messages and create communication materials for internal and external stakeholders
• Strong organizational skills, self-motivation, and analytical skills

Ideally, you should also have

• Proficiency in Microsoft Office applications, such as MS Word, Excel, PowerPoint, and Project, and authoring tools such as Articulate Storyline, Adobe Captivate, Vyond, Articulate Rise
• Familiarity with Adobe Creative Cloud suite applications, such as Photoshop, InDesign, Premiere Pro
• What we look for
• Professionals who are independent, proactive, results-oriented, and able to provide a high level of customer satisfaction through the delivery of world class support services. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to contribute for the growth of the team
• Technical experts with commercial acumen, relevant experiences, and high degree of enthusiasm to adapt and learn in a fast-evolving environment
• Professionals who are willing to work in an environment of continual professional development and are driven to take on new responsibilities, projects, and work experiences with clients across geographies

What working at EY offers

At EY, we’re dedicated to help our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work on inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure well-rounded development opportunities. We value our employees and you will be able to control your own development with a customised progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be a part of an interdisciplinary environment that emphasizes high quality work and knowledge exchange. We also offer:

• Support, coaching, and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress in your career
• Freedom and flexibility to handle your role in a way that’s right for you

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