People Operations Administrator

Why join ERIKS?

At ERIKS UK&I, our People Team is more than HR, we’re strategic partners at the heart of the business. Working closely with the Executive Management Board (EMB), Executive Leadership Team (ELT) and the wider organisation, we shape and steer the people agenda, ensuring our HR strategy and culture align with the wider business goals.

Operational excellence is central to how we work. We create efficient, consistent, and scalable processes that underpin great employee experiences while enabling leaders to make confident, informed decisions. By combining streamlined operations with a values-driven approach, we ensure our people strategy delivers impact where it matters most.

If you’re passionate about driving operational excellence, championing inclusive and equitable workplaces, and making a meaningful impact through collaboration and empowered leadership, we’d love to hear from you.

Job Location: Oldbury

About the Role:

To provide administrative support to the employees of ERIKS UK&I with a focus on internal customer experience and quality. Involving but not limited to:

• Provide full administrative support to all areas of People Operations, including HR, Learning & Development, HR Systems, Recruitment, Compensation & Benefits and Fleet.
• Maintain accurate and up-to-date employee records, including contracts, personnel files, and HR databases.
• Prepare and issue HR-related documentation such as offer letters, contracts of employment, and policy updates.
• Support the People team in ensuring compliance with GDPR and other data protection regulations.
• Ensure onboarding processes are completed efficiently.
• Track right to work checks, ensuring compliance with legal requirements.
• Act as a first point of contact for employee queries related to HR policies, procedures, and benefits.
• Redirect more complex queries to appropriate People Team members for resolution.
• Generate regular reports on HR metrics such as headcount, absence rates, and turnover, as required.
• Provide accurate and timely employee data to the payroll team to ensure smooth payroll processing.
• Ensure all HR practices and procedures comply with current employment laws and company policies.
• Support the implementation and communication of new HR policies.
• Provide administrative assistance for HR projects, as required.
• Support the People team with ad hoc tasks to enhance the efficiency of the HR function.
• Support the management of welfare (GIP) and wellbeing processes.
• Manage Anniversary communication, Long Service Awards and ad hoc incentive rewards

Working Hours:

Mon – Fri: 8.30am – 17.30pm

Total Hours: 40

Breaks: 60 mins

Key Skills, Experience & Requirements:

• Proven experience in a HR administrative role is essential
• Familiarity with HR software systems and proficiency in using Microsoft Office Suite.
• Basic understanding of HR practices and employment laws.

What’s in it for you?

Alongside a competitive salary, our benefits package is designed to support your career, wellbeing, and life beyond work:

Time Off That Works for You

• 25 days’ annual leave + bank holidays
• Option to buy up to 5 extra days
• 1 paid wellbeing day per year

Health & Wellbeing

• Comprehensive Employee Assistance Programme with 24/7 emotional, financial, and legal support
• Virtual GP access, counselling, nutrition & fitness coaching, physiotherapy
• Medical second opinions, lifestyle coaching, and wellness discounts

Security & Support

• Company sick pay from day one
• Contributory pension scheme
• Group income protection (after qualifying period)
• Life assurance

Extra Perks

• Cycle to Work scheme
• Enhanced Maternity, Paternity & Adoption leave
• Fertility leave and support

Who are we?

We’re ERIKS, a leading specialised industrial service provider. Our mission? Simple: to make Industry Work Better.

With 170 sites across the UK and Ireland, you’re never far from a supportive, inclusive team. From shop floors through to strategic roles, your skills make a difference wherever you are.

We’re proud of our engineering heritage, but our impact goes far beyond the workshop. We deliver innovative solutions and technical expertise to keep industry moving forward.

We’re building a culture where everyone feels seen, heard, and valued. Diversity, inclusion and belonging aren’t just words, they’re central to who we are and how we grow. If you’re looking for purpose, opportunity, and a place to belong, you’ll find it here.

So… what are you waiting for?

Let’s build something remarkable together.

ERIKS is an Equal Opportunities Employer.

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