Personal Assistant

We are seeking a skilled and motivated Personal Assistant to join and support our London General Insurance practice. You will provide high-level administrative and PA support to the London General Insurance practice team. This dynamic and rewarding opportunity involves supporting the partner, principals, consultants, and the wider team, ensuring the smooth operation of business processes, and contributing to our collaborative, inclusive team culture. The role requires initiative, exceptional organisational skills, discretion, and the ability to simultaneously manage multiple priorities in a fast-paced environment.

The Milliman London General Insurance practice provides consulting expertise to a variety of clients including insurance and reinsurance companies, Lloyd’s syndicates, ILS fund managers, public sector bodies and other businesses. Our unique blend of sound actuarial technical knowledge, extensive research experience and front-line actuarial products and tools make us a leader in general insurance consulting. We regularly collaborate on cross-border projects with local Milliman offices in Europe and the US. We advise on a range actuarial and insurance-related issues including reserving, capital modelling and pricing.

What We Value

• Our clients, and providing them with innovative solutions.
• Professionalism in all areas: communication, work product, relationships, attitude.
• Personal responsibility: the quality of our work is a matter of pride, therefore we take ownership of our tasks to ensure success.
• Integrity: Milliman’s people demonstrate integrity in all that we do.
• Team collaboration and professional excellence: as a global organisation, we rely on our staff to contribute to the good of the overall team.

What We Offer

• A flexible and collaborative work environment.
• Full support and encouragement for a healthy work-life balance.
• A rapidly expanding team comprised of actuaries and data professionals, all with a passion for excellence.
• A competitive salary and an excellent benefits package.

Equal Opportunity Employer.

Responsibilities:

Administrative duties:

• Maintain, update, and review internal and external databases in line with QA guidelines.
• Monitor and encourage compliance with document retention and information security
• Support the Peer Review process and assist with ISO/QAS audit processes.
• Oversee staff professional development records and ensure accuracy.
• Provide administrative support for business development and marketing initiatives.
• Prepare, proofread, and format documents, reports, and presentations as required.
• Supporting business development and marketing where necessary;

PA duties:

• Extensive diary management for multiple team members, coordinating complex schedules.
• Arrange domestic and international travel, accommodation, and logistics.
• Generate and process client and supplier invoices, resolve invoice queries, and support the billing process.
• Draft correspondence and assist with the preparation and editing of reports and presentations.
• Organise and attend meetings, including minute-taking and action tracking.
• Plan and coordinate internal and external staff and client events.

Other duties:

• Provide flexible support to other departments, covering for PAs and support staff as required.
• Contribute to a positive, inclusive, and collaborative team environment.
• Carry out all tasks within the job holder’s level of skill and ability.

Requirements:

Qualifications:

• GCSE English and Maths, grade 6 or above are required
• A levels in English and business related subjects, and/ or Degree in business administration or management would be beneficial.

Skills:

• Advanced Outlook, PowerPoint, Excel, Word and Adobe skills
• Intermediate Dynamics/ Salesforce or any other database management skills
• Highly motivated, proactive individual who is resilient and able to work to tight deadlines
• Excellent written and verbal communication skills.
• Highly organised, able to manage multiple tasks effectively, and prioritise deadlines.
• Excellent problem-solving skills. Should be able to identify and resolve issues efficiently and effectively.
• Discretion and Confidentiality in handling client and sensitive information
• Great communication skills and ability to develop good working relationships with key stakeholders fast.

Experience:

Previous experience in administrative and PA roles, with proven track record of demonstrating practical skills and familiarity with office procedures.

About Milliman

Milliman Inc. is a global, independent actuarial and consulting firm. Founded in Seattle in 1947 and the firm has offices in major cities around the globe. Milliman’s primary business includes consulting practices for employee benefits, healthcare, investment, life insurance and financial services, and property and casualty insurance. The firm is the clear leader in actuarial consulting services in the US and Canada, and has an established presence in Europe, the Middle East, Africa, and Asia.

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